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Jatheon Cloud

jatheon.com

From $60/mo WebiOSAndroidAPI
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Spec score 8.5 #1 of 24 in Enterprise Information Archiving Software

What it is

Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.

Spec sheet

What it does
Jatheon Cloud archives email, social, messaging, collaboration, mobile and website communications for compliance, retention and eDiscovery.Read 14 Oct 2026 · jatheon.com
Purpose
Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data.Read 30 Sep 2026 · jatheon.com
Integrations
Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint.Read 14 Oct 2026 · jatheon.com
Compliance
The platform supports HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA requirements.Read 30 Sep 2026 · jatheon.com
Support
Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests.Read 14 Oct 2026 · jatheon.com
Headquarters
Jatheon is headquartered in Toronto, Canada.Read 30 Sep 2026 · jatheon.com
Founded
2004Read 28 Sep 2026 · jatheon.com
AI capabilities
Built-in AI supports classification, transcription, review workflows, sentiment analysis, search and risk detection.Read 30 Sep 2026 · jatheon.com
AI data policy
Jatheon says customer data is not sent to external AI providers or used to train its models.Read 14 Oct 2026 · jatheon.com
AI functions
The platform advertises AI classification, transcription, sentiment analysis, monitoring and risk detection.Read 14 Oct 2026 · jatheon.com
API and access
The product is advertised with API access, and an independent product directory lists browser access plus an API delivery method.Read 14 Oct 2026 · emailexpert.com
Archived channels
The platform captures email, social media, text messages, collaboration tools and websites.Read 30 Sep 2026 · jatheon.com
Availability claim
Jatheon claims 99.99% availability, 99.999999999% durability and zero recorded outages over eight years.Read 14 Oct 2026 · jatheon.com
Claude connector
A May 11, 2026 update added a Claude connector that imports historical conversations and makes them searchable with message, tag and note filters.Read 14 Oct 2026 · jatheon.com
Collaboration integrations
Collaboration archiving supports Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint.Read 30 Sep 2026 · jatheon.com
Company focus
Jatheon serves organizations that need compliant archiving and was founded in 2004.Read 30 Sep 2026 · jatheon.com
Company history
LinkedIn states that Jatheon was founded in 2004.Read 14 Oct 2026 · linkedin.com
Company legal name
Crunchbase identifies the legal entity as Jatheon Technologies Inc.Read 14 Oct 2026 · crunchbase.com
Data residency
AWS hosting offers data residency options for the United States, Canada, United Kingdom and Australia.Read 30 Sep 2026 · jatheon.com
Documentation depth
The public site links manuals and support documentation, while a directory lists documentation, videos, webinars and live training as available support resources.Read 14 Oct 2026 · capterra.com
eDiscovery
Features include legal holds, redaction, cases, OCR, audit trails and exports in court-accepted formats.Read 14 Oct 2026 · jatheon.com
Email integrations
Email archiving supports Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg.Read 30 Sep 2026 · jatheon.com
Funding and ownership
Crunchbase lists Jatheon as privately held and does not expose a confirmed funding total on the public profile.Read 14 Oct 2026 · crunchbase.com
Google Play app
The Jatheon Cloud Archive Android app supports searching, producing records, retention policies and WORM storage across many communication sources.Read 14 Oct 2026 · play.google.com
Headquarters and size
LinkedIn lists Toronto, Ontario headquarters and a company size of 51–200 employees.Read 14 Oct 2026 · linkedin.com
Licence
Jatheon Cloud is a commercial per-user hosted subscription; its terms grant a nonexclusive, non-assignable internal-use right.Read 14 Oct 2026 · jatheon.com
Limit: implementation and documentation
Reviews mention slow legacy-data ingestion or implementation and occasional gaps in feature documentation.Read 14 Oct 2026 · aws.amazon.com
Limit: Outlook workflow
A reviewer said the Outlook client search experience could be refined, and another wanted console forwarding as inline email rather than an attached EML file.Read 14 Oct 2026 · aws.amazon.com
Limit: search and exports
Some Capterra reviewers wanted better search and a larger maximum export size.Read 14 Oct 2026 · capterra.com
Migration
Jatheon offers automated migration from legacy and competitor systems with zero downtime.Read 30 Sep 2026 · jatheon.com
Notable external pricing
A Washington State public-records technology guide listed Jatheon cloud email archiving at $30 per user annually for small and midsize organizations and said a cloud free trial was available.Read 14 Oct 2026 · sao.wa.gov
Praise: search and usability
Independent reviews commonly praise fast searching, easy access to archived messages and straightforward administration.Read 14 Oct 2026 · gartner.com
Praise: support
Reviewers repeatedly describe Jatheon support as fast, responsive and unusually helpful during setup and troubleshooting.Read 14 Oct 2026 · capterra.com
Rating on AWS Marketplace
4.7 out of 5 from 21 external reviews; AWS itself lists 0 AWS customer reviews.Read 14 Oct 2026 · aws.amazon.com
Rating on Capterra
4.8 out of 5 from 26 reviews.Read 14 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 21 reviews.Read 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.8 out of 5 from 56 reviews.Read 14 Oct 2026 · gartner.com
Rating on GetApp
4.8 out of 5 from 26 reviews.Read 14 Oct 2026 · getapp.com
Rating on TrustRadius
10 out of 10 from 2 reviews.Read 14 Oct 2026 · trustradius.com
Recent integration update
A March 24, 2026 release added unified cross-source search, YouTube archiving and SharePoint capture with version history and user activity.Read 14 Oct 2026 · jatheon.com
Retention controls
Administrators can define retention policies, role permissions and automatic deletion schedules.Read 14 Oct 2026 · play.google.com
Search
Search supports natural-language AI queries plus Boolean, wildcard, proximity and fuzzy operators.Read 14 Oct 2026 · jatheon.com
Security architecture
The service runs on AWS with encryption in transit and at rest, single-tenant hardened storage, multi-zone redundancy, SSO, 2FA and optional geofencing.Read 14 Oct 2026 · jatheon.com
Security certifications
Jatheon states that it maintains SOC 2 Type 2, ISO 27001, HIPAA and GDPR certifications with annual third-party audits.Read 14 Oct 2026 · jatheon.com
Security controls
The service uses AWS infrastructure, encryption in transit and at rest, single sign-on, 2FA, geofencing and multi-zone redundancy.Read 30 Sep 2026 · jatheon.com
Self-hosting
Jatheon offers separate on-premise and virtual deployment products, while Jatheon Cloud itself is delivered as hosted SaaS.Read 14 Oct 2026 · aws.amazon.com
Unified archive
The service provides one searchable archive spanning multiple communication sources and can route captured data to third-party systems.Read 14 Oct 2026 · jatheon.com
Voice transcription
An August 8, 2024 release added voice-message archiving for Teams and Zoom together with automatic audio transcription.Read 14 Oct 2026 · jatheon.com

Plans and prices

Jatheon Cloud Archive – Google Chat (1-month contract) $60 a month monthly per enrolled user · Google Chat channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – Bloomberg (1-month contract) $110 a month monthly per enrolled user · Bloomberg channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – MS Teams (1-month contract) $110 a month monthly per enrolled user · MS Teams channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – Zoom (1-month contract) $110 a month monthly per enrolled user · Zoom channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – Email (1-month contract) $120 a month monthly per enrolled user/mailbox · email channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – SMS (1-month contract) $200 a month monthly per enrolled user · SMS channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – WeChat (1-month contract) $600 a month monthly per enrolled user · WeChat channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – WhatsApp (1-month contract) $600 a month monthly per enrolled user · WhatsApp channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Archive – Social Media (1-month contract) $800 a month monthly per enrolled user · social-media channel Read 14 Oct 2026 · aws.amazon.com
Jatheon Cloud Priced on request Per user per month pricing, billed annually Unlimited storage · no egress fees at exit Read 30 Sep 2026 · jatheon.com
Jatheon Cloud custom subscription Priced on request quote; subscription term at least one year fixed per-user pricing · annual and longer prepaid discounts available Read 14 Oct 2026 · jatheon.com

Every Jatheon Cloud plan and price →

Strong points and limits

Strong points

  • Archives email, messages, social media and collaboration tools
  • Includes legal hold, redaction, OCR and audit trails
  • Search supports Boolean, wildcard, proximity and fuzzy operators
  • Exports include PST, EML, PDF, CSV and HTML
  • Provides 24/7 engineering support

Limits

  • Pricing is available on request
  • Pricing is billed per user per month, annually
  • Cloud deployment only

Who it suits

Jatheon Cloud suits organizations that need to retain communications data for compliance, audits or legal discovery. Its listed integrations and data residency options may be relevant to teams with varied communication systems or regional hosting needs.

Verdict

Jatheon Cloud combines multi-channel archiving with discovery, compliance and AI functions. Organizations should confirm pricing and fit against their specific retention, integration and data residency needs.

Where Specifiction places it

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