ArcTitan vs Jatheon Cloud
ArcTitan
titanhq.com
Jatheon Cloud
jatheon.comSide by side
| Figure | ArcTitan | Jatheon Cloud |
|---|---|---|
| Price from | — | $60/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 11 |
| Spec score · Enterprise Information Archiving Software | 8.0 (#4) | 8.5 (#1) |
| Spec score · Email Archiving Software | 8.1 (#6) | 8.5 (#3) |
| Spec score · Archiving Software | 7.9 (#7) | 8.3 (#2) |
| Compliance | The maker says ArcTitan is designed to help meet requirements including GDPR, HIPAA, SOX, SEC, and FINRA, with right-to-be-forgotten functionality. | The platform supports HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA requirements. |
| eDiscovery | ArcTitan provides searchable email records and retrieval for legal and compliance requests. | Features include legal holds, redaction, cases, OCR, audit trails and exports in court-accepted formats. |
| Founded | 1999 | 2004 |
| Headquarters | Galway, Ireland | Jatheon is headquartered in Toronto, Canada. |
| Integrations | The maker says ArcTitan integrates with Office 365 and Google Workspace and supports other email platforms. | Documented capture environments include Microsoft Exchange, Microsoft 365, Google Workspace, HCL Notes, GroupWise, Bloomberg, Teams, Zoom, WhatsApp, social networks and SharePoint. |
| Purpose | ArcTitan is a cloud email archiving product that stores copies of organizational email for later retrieval. | Jatheon Cloud is an all-in-one archiving and compliance platform for unified communications data, audits, ediscovery and AI-ready data. |
| Search | It offers Easy Search and Expert Search, saved queries, scheduled search results, and searches across companies, departments, or individual users. | Search supports natural-language AI queries plus Boolean, wildcard, proximity and fuzzy operators. |
| Support | Technical support is available by email and phone for the USA, UK/EU, and Ireland. | Contract terms promise telephone, email and chat support 24/7/365 with target response times from one hour for outages to two business days for routine requests. |
Plans
Jatheon Cloud
- Jatheon Cloud Archive – Google Chat (1-month contract)$60 a month
- Jatheon Cloud Archive – Bloomberg (1-month contract)$110 a month
- Jatheon Cloud Archive – MS Teams (1-month contract)$110 a month
- Jatheon Cloud Archive – Zoom (1-month contract)$110 a month
- Jatheon Cloud Archive – Email (1-month contract)$120 a month
- Jatheon Cloud Archive – SMS (1-month contract)$200 a month
- Jatheon Cloud Archive – WeChat (1-month contract)$600 a month
- Jatheon Cloud Archive – WhatsApp (1-month contract)$600 a month
- Jatheon Cloud Archive – Social Media (1-month contract)$800 a month
- Jatheon CloudPriced on request
In their own words
ArcTitan
ArcTitan is a cloud email archiving product that stores copies of organizational email for later retrieval. It offers Easy Search and Expert Search, saved queries, scheduled results, and searches across companies, departments, or individual users. Searches can include common attachments such as Office documents, PDF, ZIP, and OpenOffice files. For legal and compliance requests, the product provides searchable email records, retrieval, legal hold, and eDiscovery tools. The maker says ArcTitan is designed to help meet requirements including GDPR, HIPAA, SOX, SEC, and FINRA, and describes configurable long-term retention, tamper-proof archiving, encryption, access controls, and AI-powered antimalware. It integrates with Office 365 and Google Workspace and supports other email platforms. Archives can be imported from Exchange, Google Apps, EML, MBOX, MSG, and PST; export formats include EML, MSG, PDF, TIFF, and PST, with search and export also listing ZIP and CSV. The product page states there are no search limits and cites a 50,000-item export limit. ArcTitan is available on web, Android, and iOS. Pricing requires a quote; a 14-day free trial is offered.
Jatheon Cloud
Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.