Global Relay Event Archiving API vs Jatheon Cloud

Global Relay Event Archiving API sends social media, collaboration, and customer experience events into Global Relay Archive. It supports more than 40 event types, including posts, replies, profile updates, and other user activity. Global Relay authenticates, validates, transforms, and stores submitted data so archive users can discover and analyze it. Applications must be registered and declare the data types they will archive. Authentication uses OAuth 2.0 Client Credentials; endpoints require HTTPS and follow HTTP/1.1, and any language with an HTTP library can call them. Each source platform needs its own credential set, while attachments must first be uploaded to the files endpoint. Listed connectors include Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex. Archived content is stored in a WORM-compliant, tamper-proof format with integrity checks and chain-of-custody tracking. Retention is configurable, with legal hold, advanced search, and exports to PST, EML, FTP, DVD, or hard drive. Pricing is on request.

Jatheon Cloud is a cloud platform for archiving communications data, supporting compliance work, audits and eDiscovery. It captures email, social media, text messages, collaboration tools and websites. Its AI capabilities include classification, transcription, review workflows, sentiment analysis, search and risk detection. eDiscovery tools include legal hold, redaction, audit trails, cases, OCR and exports to PST, EML, PDF, CSV and HTML; search supports Boolean, wildcard, proximity and fuzzy operators. Email sources include Gmail, Microsoft Exchange, HCL Notes, GroupWise and Bloomberg. Collaboration integrations include Zoom, Microsoft Teams, Slack, Google Chat, Google Drive, OneDrive and SharePoint. The platform supports requirements associated with HIPAA, GDPR, FOIA, FERPA, SEC 17a-4, FINRA, SOX, GLBA and CCPA. Security measures include encryption in transit and at rest, single sign-on, two-factor authentication, geofencing and multi-zone redundancy on AWS. Hosting offers data residency options in the United States, Canada, United Kingdom and Australia. Jatheon provides 24/7 engineering support, monitoring and automated migration from legacy and competitor systems with zero downtime. Pricing is available on request.