Archive Intel vs OpenText Retain Unified Archiving

Archive Intel captures, reviews, archives, and retrieves business communications for SEC- and FINRA-regulated firms and other organizations. Its Contextual AI evaluates communications against recordkeeping requirements, while human review workflows allow configurable escalation and random review scheduling. AI Marketing Review can flag potentially noncompliant language before distribution, suggest alternatives, and retain review actions and decisions. For business texting on personal devices, Archive Intel captures iMessage, WhatsApp, and Android SMS with contact-level allow or block lists to separate personal conversations. Listed channels include social networks, workplace messaging, email, video chat, and CRM services. Customers can access and export records on demand without retrieval or export fees; 1TB of storage is included. Archive Intel says it is SOC 2 Type II certified and stores records in non-alterable WORM format. The platform is available on Android, iOS, and the web. Pricing lists a $99 a month platform fee, plus $12 per user per month per connector and $40 per user per month for text archiving, with no minimums. AI Marketing Review is an add-on starting at $500 a month.

OpenText Retain Unified Archiving stores business communications for centralized case assessment, search, and eDiscovery. It can be deployed on-premises or in the cloud, with listed sources including Exchange, Office 365, Gmail, Bloomberg Professional, OpenText GroupWise, and mobile communications. Administrators can define archive policies by mailbox type, source, item type, status, age, attachments, folder, and attachment type.

Built-in eDiscovery tools support litigation holds, searching, redaction, and exporting archived messages. Users and administrators can access archives through a browser-based Web Access Archive Viewer; listed options also include email clients, a mobile app, and an Offline Archive Viewer. Exports include PST, PDF, and standalone archive viewer formats. The data sheet describes AES encryption, secure storage options, audit trails, role-based controls, and permissions for confidential messages. Mobile message archiving is described as encrypted for iOS, Android, and BlackBerry devices. Single-instance storage keeps one copy of each message and attachment. Pricing is available on request.