Archive-It vs Orlo
Archive-It
archive-it.orgOrlo
orlo.techSide by side
| Figure | Archive-It | Orlo |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Social Media Archiving Software | 7.9 (#10) | 7.4 (#19) |
| Integrations | Archive-It offers APIs and access integrations, including the Partner API, CDX/C API, OpenSearch, and DuraCloud Archive-It Sync. | Listed integrations include Salesforce, Dynamics 365, Zendesk, Power BI, Tableau, Google Analytics, Google Drive and Dropbox. |
| Support | Accounts include access to tutorials, documentation, training, technical assistance, and support from Archive-It web archivists and engineers. | Orlo says every customer receives dedicated support and a UK- and US-based customer success team. |
Plans
In their own words
Archive-It
Archive-It has no write-up on Specifiction yet; its figures are above.
Orlo
Orlo is a web-based community engagement platform for public-sector organisations. Its modules cover social media management, community feedback and customer service. Teams can schedule and publish posts, manage approvals, audit activity and view analytics across channels. The Voice of the Community module combines surveys, social listening and media monitoring to capture feedback, measure sentiment and support trust and emotion analysis. Customer service features include an AI chatbot, live chat, inbox prioritisation, automated responses and a social media inbox. A unified inbox combines social, WhatsApp, SMS and live-chat conversations with notes, assignments, forwarding, auditing, sentiment detection and reply snippets. Integrations include Salesforce, Dynamics 365, Zendesk, Power BI, Tableau, Google Analytics, Google Drive and Dropbox. Supported channels include Instagram, Facebook, LinkedIn, Nextdoor, TikTok, X, YouTube, Bluesky, Threads, WhatsApp, Messenger and SMS. Orlo lists continuous capture, configurable retention, advanced search and Excel export. Security credentials include ISO 27001/22301, SOC 2 Type 1, Cyber Essentials Plus and GDPR compliance. Pricing is paid and tailored by sector and selected modules.