| Price from | $12/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · AI Diagram Generators | 8.5 (#7) | 9.2 (#2) |
| API | The REST API is under /api/v1 and supports session-cookie or Bearer API-key authentication. | Creately Enterprise advertises a robust API for embedding the product, automating processes and connecting internal systems. |
| Collaboration | It provides simultaneous editing with CRDT-powered sync and markdown notes attached to diagrams. | Features include real-time editing, comments and tasks, and folder- and workspace-level sharing permissions with role-based permissions down to item fields. |
| Encryption | Connections use TLS 1.3 and MongoDB Atlas data is encrypted at rest with AES-256. | Creately states that connections use TLS 1.2 or higher and document content is encrypted at rest with AES-256. |
| Self hosting | Archway can be deployed on a customer's infrastructure with Docker Compose. | Enterprise customers can host Creately in private infrastructure through an on-premise deployment option. |
| Support | Pro includes priority support, Team Pro includes a priority support SLA, and Enterprise includes dedicated support. | The pricing page lists email support for Starter and email/chat support for Team; its help center says support is available 24x7. |
