Creately

Spec sheet

What it does

Creately is a visual collaboration platform for diagramming, whiteboarding, planning, project work and knowledge management on shared visual workspaces.Read 15 Oct 2026 · linkedin.com

Product

Creately describes itself as a visual collaboration platform with an infinite canvas for brainstorming, diagramming, planning, workshops, project management, and research.Read 30 Sep 2026 · creately.com

Free plan

YesRead 22 Sep 2026 · creately.com

API

Creately Enterprise advertises a robust API for embedding the product, automating processes and connecting internal systems.Read 15 Oct 2026 · creately.com

Integrations

The integrations page lists Google Drive, Slack, Confluence, and Microsoft Teams integrations.Read 30 Sep 2026 · creately.com

Security

Creately says it completed a SOC 2 Type 2 audit and is ISO 27001 certified, HIPAA compliant, and committed to GDPR compliance.Read 30 Sep 2026 · creately.com

Support

The pricing page lists email support for Starter and email/chat support for Team; its help center says support is available 24x7.Read 30 Sep 2026 · creately.com

License

The desktop EULA says the software is licensed rather than sold, prohibits redistribution and reverse engineering, and reserves intellectual-property rights to Cinergix.Read 15 Oct 2026 · creately.com

Headquarters

Melbourne, AustraliaRead 28 Sep 2026 · creately.com

Founded

2008Read 28 Sep 2026 · creately.com

Company

Creately says it is the only product of Cinergix Pty. Ltd., founded in 2008, with headquarters in Melbourne, Australia and its primary team in Colombo, Sri Lanka.Read 30 Sep 2026 · creately.com

Additional integrations

The integration page lists Zapier and Microsoft OneDrive connections as coming soon.Read 15 Oct 2026 · creately.com

AI tools

AI tools are included as basic features across Creately products, including document procedure extraction and genogram generation.Read 15 Oct 2026 · creately.com

Atlas

Creately Atlas builds organization charts, imports people data from CSV with AI column mapping, and offers structural views such as span-of-control and vacancy analysis.Read 15 Oct 2026 · creately.com

Blueprint

Creately Blueprint can scan AWS read-only environments or import Terraform and CloudFormation for inventory, topology and cost views.Read 15 Oct 2026 · creately.com

Business workflows

The Business plan includes Microsoft Teams integration, two-way data sync with Excel and Google Sheets, toolkits, project management tools, guest access, and custom templates.Read 30 Sep 2026 · creately.com

Clinical Maps

Creately Clinical Maps supports standard clinical genograms and AI generation from pasted text; advanced plans add hereditary analysis and clinical reports.Read 15 Oct 2026 · creately.com

Collaboration

Features include real-time editing, comments and tasks, and folder- and workspace-level sharing permissions with role-based permissions down to item fields.Read 30 Sep 2026 · creately.com

Company legal name

Creately is the product of Cinergix Pty. Ltd.; the Terms of Service identify Cinergix Pty Ltd as an Australian company.Read 15 Oct 2026 · creately.com

Company size

LinkedIn lists Creately as privately held with 51–200 employees and headquarters in Melbourne, Victoria.Read 15 Oct 2026 · linkedin.com

Compass

Creately Compass provides compliance readiness scores, control-to-process coverage maps and enterprise audit-pack exports in JSON, HTML or PDF.Read 15 Oct 2026 · creately.com

Confluence integration

Creately offers a Confluence plugin with standard shape libraries, thousands of templates and support for more than 50 diagram types.Read 15 Oct 2026 · creately.com

Data residency

Regional hosting is offered in the United States, European Union and Australia, with Enterprise pages also listing the Middle East.Read 15 Oct 2026 · creately.com

Desktop availability

Creately has a desktop application for Mac, Windows and Linux that caches documents locally and supports work during connectivity loss.Read 15 Oct 2026 · creately.com

Diagramming

The product page lists 70 diagramming standards, more than 1,000 shapes, and context-specific connectors.Read 30 Sep 2026 · creately.com

Documentation and support

Creately links a Help Center and support portal, while Enterprise plans include dedicated onboarding, priority SLAs and an enterprise success team.Read 15 Oct 2026 · creately.com

Encryption

Creately states that connections use TLS 1.2 or higher and document content is encrypted at rest with AES-256.Read 15 Oct 2026 · creately.com

Enterprise deployment

Creately On-Prem offers self-hosted deployment in an internal network, private cloud, or on-premises data center, with full API access and extensibility.Read 30 Sep 2026 · creately.com

Export limits

PNG and JPEG exports are available on all plans, while SVG and PDF exports are limited to premium plans.Read 30 Sep 2026 · creately.com

Founded and headquarters

Creately says it was founded in 2008 and is headquartered in Melbourne, Australia, with a primary team in Colombo, Sri Lanka.Read 15 Oct 2026 · creately.com

Google Drive integration

The Google Drive integration lets users manage Creately documents and folders, share collaborators, and set edit or view permissions from Drive.Read 15 Oct 2026 · creately.com

Healthcare compliance

Creately states that it maintains HIPAA compliance and can sign business associate agreements with enterprise customers.Read 15 Oct 2026 · creately.com

Infinite canvas

The free plan provides an infinite canvas with all diagram types and real-time collaboration.Read 15 Oct 2026 · creately.com

Limit: learning curve and performance

TrustRadius reviewers report a significant learning curve, limited fonts and shapes, occasional lag and inconsistent support responsiveness.Read 15 Oct 2026 · trustradius.com

Limit: pricing and free tier

G2 reviewers frequently complain that subscription prices are high and that the free version restricts important capabilities.Read 15 Oct 2026 · g2.com

Limit: reliability and billing complaints

Trustpilot reviewers report intrusive upgrade pop-ups, export restrictions, cancellation or refund problems and occasional difficulty using the editor.Read 15 Oct 2026 · trustpilot.com

Microsoft Teams integration

The Microsoft Teams integration provides an infinite smart canvas, visual workflow tools, database capabilities and synchronization inside Teams.Read 15 Oct 2026 · creately.com

Migration

Creately offers migration tooling that converts diagrams from other platforms into editable formats while preserving structure and content.Read 15 Oct 2026 · creately.com

Notable news: 2026 security update

A January 31, 2026 product update announced ISO 27001:2022 alignment and HIPAA compliance alongside existing GDPR and SOC 2 Type 2 claims.Read 15 Oct 2026 · creately.com

Notable news: Jira sync

A January 1, 2025 release introduced two-way Jira synchronization so users can import Jira data and push edits back from Creately.Read 15 Oct 2026 · creately.com

Praise: collaboration

TrustRadius reviewers commonly praise shared collaboration, project planning, customizable templates and improved communication for remote teams.Read 15 Oct 2026 · trustradius.com

Praise: ease and templates

G2 reviewers repeatedly praise ease of use, quick diagram creation and the availability and editability of templates.Read 15 Oct 2026 · g2.com

Process

Creately Process maps BPMN 2.0 and flowchart processes with swimlanes, searchable inventories, and AI extraction from PDF and Word documents.Read 15 Oct 2026 · creately.com

Rating on Capterra

4.4 out of 5 from 216 reviews.Read 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 1,394 reviews.Read 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.0 out of 5 from 5 ratings.Read 15 Oct 2026 · gartner.com

Rating on Software Advice

4.4 out of 5 from 216 reviews.Read 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

1.8 out of 5 from 56 reviews.Read 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8.5 out of 10 from 31 reviews and ratings.Read 15 Oct 2026 · trustradius.com

Reliability controls

Creately says its datastores are backed up every 24 hours and systems are redundant and clustered.Read 15 Oct 2026 · creately.com

Security certifications

Creately states that it has completed a SOC 2 Type 2 audit and is ISO 27001 certified.Read 15 Oct 2026 · creately.com

Self-hosting

Enterprise customers can host Creately in private infrastructure through an on-premise deployment option.Read 15 Oct 2026 · creately.com

Slack integration

The Slack integration can create Creately documents from channels, send document notifications, and let users review or reply to comments in Slack.Read 15 Oct 2026 · creately.com

Templates

Creately says it offers more than 8,000 professional templates and more than 200,000 examples.Read 30 Sep 2026 · creately.com

Plans and prices

Every Creately plan and price →

Where Specifiction places it

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