Creately vs Eraser
Creately
creately.com
Eraser
eraser.ioSide by side
| Figure | Creately | Eraser |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Diagramming Software | 9.3 (#1) | 9.1 (#3) |
| Spec score · Diagram Software | 9.3 (#1) | 9.1 (#3) |
| Spec score · AI Diagram Generators | 9.2 (#2) | 9.0 (#5) |
| Spec score · Diagramming tools | 9.3 (#3) | 9.1 (#4) |
| Collaboration | Features include real-time editing, comments and tasks, and folder- and workspace-level sharing permissions with role-based permissions down to item fields. | Plans include commenting, tagging, real-time collaboration and export to PDF, PNG, SVG and Markdown. |
| Company legal name | Creately is the product of Cinergix Pty. Ltd.; the Terms of Service identify Cinergix Pty Ltd as an Australian company. | Crunchbase lists the legal name as Eraser Labs, Inc. |
| Company size | LinkedIn lists Creately as privately held with 51–200 employees and headquarters in Melbourne, Victoria. | LinkedIn lists Eraser as having 11–50 employees. |
| Free plan | Yes | Yes |
| Integrations | The integrations page lists Google Drive, Slack, Confluence, and Microsoft Teams integrations. | Official integrations include GitHub, Notion, Confluence and a VS Code extension. |
| Praise: collaboration | TrustRadius reviewers commonly praise shared collaboration, project planning, customizable templates and improved communication for remote teams. | Product Hunt reviewers repeatedly mention team sharing, remote whiteboarding and support for early system-design work. |
| Product | Creately describes itself as a visual collaboration platform with an infinite canvas for brainstorming, diagramming, planning, workshops, project management, and research. | Eraser creates AI-powered diagrams for technical teams. |
| Rating on G2 | 4.4 out of 5 from 1,394 reviews. | 0.0 out of 5 from 0 reviews |
| Security | Creately says it completed a SOC 2 Type 2 audit and is ISO 27001 certified, HIPAA compliant, and committed to GDPR compliance. | Eraser states that it is SOC 2 Type 2 certified, annually penetration tested, and does not train AI models on customer content. |
| Self-hosting | Enterprise customers can host Creately in private infrastructure through an on-premise deployment option. | BYOC or single-tenant deployment is available only to Enterprise customers. |
| Support | The pricing page lists email support for Starter and email/chat support for Team; its help center says support is available 24x7. | The Enterprise plan includes a customer success manager, and security reports are available under NDA. |
| What it does | Creately is a visual collaboration platform for diagramming, whiteboarding, planning, project work and knowledge management on shared visual workspaces. | Eraser is a web platform for creating AI-assisted technical diagrams and documentation. |
Plans
Creately
- FreeFree
- StarterPrice not published
- TeamPrice not published
- Business$89 a month
- EnterprisePriced on request
In their own words
Eraser
Eraser is a diagramming tool for technical teams that generates diagrams from prompts, code, files, and private Git repositories. It supports flow charts, entity-relationship diagrams, cloud architecture diagrams, sequence diagrams, and BPMN diagrams. Generated diagrams can be adjusted with diagram-as-code or AI edits, and reference libraries can align output with company building blocks. Collaboration includes real-time work, comments, tagging, and unlimited free guests. The service lists GitHub, Notion, Confluence, and a VS Code extension, as well as live diagram embeds and Git-powered updates. The free plan includes 3 files, 3 AI diagrams, and 7-day version history. Starter costs $15 a month when billed annually, or $20 monthly; it adds unlimited files, private files, and API calls. The diagram API is for paid users, while MCP operations are subject to plan AI-credit limits. Eraser says it is SOC 2 Type 2 certified, performs annual penetration testing, and does not train AI models on customer content. Enterprise deployment options include multi-tenant, single-tenant, and self-hosted setups.