Arctera eDiscovery vs Digital WarRoom
Arctera eDiscovery
arctera.comDigital WarRoom
digitalwarroom.comSide by side
| Figure | Arctera eDiscovery | Digital WarRoom |
|---|---|---|
| Price from | — | $208.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Legal eDiscovery Software | 8.5 (#3) | 8.0 (#7) |
| Company history | Arctera’s company history page states that Arctera launched in 2024 and was created around businesses previously in the Veritas family. | Digital WarRoom says it spun out of K&L Gates in 2002 as a full-service eDiscovery vendor and began shifting to a SaaS subscription model in 2012. |
| Deployment | The eDiscovery offering can be deployed on premises, hosted in the cloud, or delivered as SaaS. | The software is offered as a hosted cloud service or installed locally on-premises. |
| Founded | 2024 | 2002 |
| Integrations | The product documentation describes targeted collection from Google Workspace, including Google Chat, Gmail, and Drive, when the service is enabled. | The Pro onboarding guide names Microsoft Office, PDF-XChange, and other software viewers as additional applications for use with Pro. |
| Purpose | Arctera eDiscovery supports legal and compliance teams in managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. | Digital WarRoom provides eDiscovery software for legal and compliance work, including processing, review, production, and data management. |
| Security | The sign-in documentation describes optional email or TOTP multi-factor authentication when enabled for a user. | The company says its hosting uses US-based colocation facilities with biometric physical access, requires two-factor authentication, and offers encryption at rest where required. |
| Support | Users who have trouble signing in are directed to their administrator and then to technical support through their administrator. | Hosted subscriptions include an email help desk with a guaranteed response within four business hours on weekdays from 9 AM to 9 PM EST. |
Plans
Digital WarRoom
- Single Matter: Hosted$500 a month
- Private Cloud: Hosted$2,000 a month
- Pro Software: On-Prem$2,500 a year
In their own words
Arctera eDiscovery
Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.
Digital WarRoom
Digital WarRoom is eDiscovery software for legal and compliance teams, covering document processing, review, production and data management. It can run as a hosted cloud service or be installed on-premises, with self-hosted, web and Windows platforms listed. Processing extracts document metadata and indexes plain-text words for keyword searches. Reviewers can apply custom marks, issue codes, protective-order designations and redactions, and create privilege-log entries. Production tools image and endorse documents, select metadata fields for export, and package output as load files. The Pro product page lists support for more than 500 file types. Digital WarRoom Gist adds predictive coding and technology-assisted review, scoring documents from 1 to 100; the company generally recommends it for larger data sets. Hosted plans start at $500 a month for one matter, unlimited users and 50 GB. Hosted billing is based on the maximum data preserved during the month, even if some is later deleted.