Arctera eDiscovery vs Onna
Arctera eDiscovery
arctera.comOnna
onna.comSide by side
| Figure | Arctera eDiscovery | Onna |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Legal eDiscovery Software | 8.5 (#3) | 7.1 (#20) |
| Compliance | The page names FOIA, CCPA, and Data Subject Access Requests among the compliance requirements the eDiscovery solutions support. | The maker identifies Onna as ISO 27001, SOC 2 Type II, and HIPAA certified. |
| Exports | Archived information can be exported in EML, PST, and NSF formats, with or without EDRM XML files. | Onna exports review-ready data to platforms including Logikcull and Reveal while preserving conversation context and message threading. |
| Headquarters | San Ramon, California, United States | Chicago, Illinois, USA |
| Search | Search supports phrase, Boolean, proximity, and wildcard queries, and saved ongoing searches automatically find new matching items. | Its real-time indexing makes collected data searchable within minutes, with filters such as custodian, channel, date range, keyword, and file type. |
| Security | The sign-in documentation describes optional email or TOTP multi-factor authentication when enabled for a user. | Onna states that it uses AES-256 encryption on Google Cloud Platform infrastructure, role-based access controls, and comprehensive audit logs. |
| Support | Users who have trouble signing in are directed to their administrator and then to technical support through their administrator. | Every plan includes standard support, described as expert support built in from day one. |
Plans
In their own words
Arctera eDiscovery
Arctera eDiscovery supports legal, governmental, and corporate organizations managing digital evidence and document discovery across on-premises, cloud, and hybrid environments. It can be deployed on premises, hosted in the cloud, or delivered as SaaS, and spans legal hold, data capture, processing, review, analysis, and production. Teams can automate up to 100 searches at a time using keywords and metadata. Collection includes prebuilt and custom connectors and custodian mapping for tracing data relationships. Analytics handles multiple formats and languages; review tools include concept-based and audio or video keyword search, redaction, conversation threading, and item tagging. Legal Hold Management covers notices, reminders, custodian surveys, and a portal for collecting data. Case teams can collaborate with distinct privileges, share searches, and add notes and tags. The SaaS offering includes InsightAI, described as using NLP, machine learning, and generative AI. The product supports requirements including FOIA, CCPA, and Data Subject Access Requests. Pricing is on request and there is no free plan. A pilot trial license expires after 60 days or when the pilot service ends, whichever comes first.
Onna
Onna is a paid data collection and management platform for eDiscovery. It centralizes collaboration data in a searchable, defensible environment for preservation, targeted collection, searching, and export to downstream review tools. The platform advertises more than 29 no-code connectors, including Slack, Google Workspace, Microsoft 365, Zoom, Atlassian, Dropbox, Salesforce, and Zendesk, plus sources such as Teams, Box, SharePoint, Jira, GitHub, Miro, Quip, custom internal systems, and unsupported SaaS applications. Collections can run once or continuously, with most connectors pulling new or changed content automatically. Real-time indexing supports searches within minutes using custodian, channel, date, keyword, and file-type filters. In-place preservation can prevent deletion or modification while keeping an audit trail. Exports to Logikcull and Reveal retain conversation context and threading. Onna supports API, self-hosted, and web access, hybrid environments, vendor-cloud deployment, AES-256 encryption, role-based access, audit logs, and standard support.