ARI vs GEM-CAR
ARI
ari.app
GEM-CAR
gem-car.aiSide by side
| Figure | ARI | GEM-CAR |
|---|---|---|
| Price from | $33.33/mo | $149/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 3 |
| Spec score · Automotive Repair Software | 9.5 (#1) | 9.0 (#4) |
| Founded | The opened maker pages do not state a founding year. | 2001 |
| Headquarters | Wilmington, Delaware, United States | Montreal, Quebec, Canada |
| Integrations | ARI lists payment processors including Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack integrations. | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. |
| Rating on Capterra | 4.6 out of 5 from 661 reviews | 4.8 out of 5 from 26 reviews. |
| Rating on G2 | 4.6 out of 5 from 136 reviews | 4.8 out of 5 from 5 reviews. |
| Support | ARI advertises 24/7 customer support by email at [email protected]. | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. |
| System requirements | The Windows download page lists Windows 10 and 11 support, while the Apple listing requires iOS 13 or later and macOS 11 with an Apple M1 chip or later. | V14 and 2022 require 64-bit Windows 10 version 2004 or later or Windows 11 21H2, a four-core 2 GHz CPU, 8 GB RAM, 1 TB free storage and a 1280×1024 display. |
| What it does | ARI is cloud auto-repair management software covering booking, diagnosis, estimates, inspections, invoicing, payments and marketing. | GEM-CAR is shop-management software for automotive, fleet, boat, bike, truck and tire businesses, covering work orders, billing, inventory, scheduling and customer management. |
Plans
ARI
- FreeFree
- ARI Pro$39.99 a month
- ARI Pro (monthly)$39.99 a month
- ARI Pro Plus$59.99 a month
- ARI Pro Plus (monthly)$59.99 a month
- ARI Pro$399.99 a year
- ARI Pro (yearly)$399.99 a year
- ARI Pro Plus$599.99 a year
- ARI Pro Plus (yearly)$599.99 a year
In their own words
ARI
ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion. It is aimed at mobile mechanics, independent technicians, repair shops, auto dealers, and other auto care professionals. Shop tools include client and vehicle records, inventory, job cards, estimates, accounting, reminders, time tracking, and reporting. Customers can use a portal to follow repair progress, review and approve recommended work, book visits, and pay invoices through a link without downloading an app or signing up. Vehicle tools include VIN decoding, license plate reading, service history, and OBD scanning. Listed integrations include payment processors such as Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack. The free trial permits up to five items in categories including invoices, estimates, inspections, clients, and vehicles. Paid accounts have no monthly invoice limit and no limit on added users or devices. ARI Pro costs $399.99 a year, billed yearly at 33.33 USD monthly; a monthly option costs $39.99 a month.
GEM-CAR
GEM-CAR is automotive repair-shop management software covering work orders, inspections, invoicing, inventory, scheduling and point of sale. Its cloud edition, GEM-CAR Cloud V16, provides real-time access to work orders, scheduling, invoicing and inventory from connected devices. The cloud product also includes online scheduling, VIN decoding and more than 100 reports. V16 lists automatic VIN reading, supplier-invoice analysis, in-interface support, 140 new GEM-LINK supplier connections and an automated pricing matrix. The locally installed V14 desktop edition stores data locally and does not depend on internet access. GEM-CAR provides controls for user permissions and access to functions and add-ons, along with a history of changes. Listed integrations include Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. Connected PCs, Macs, iOS devices and Android devices are supported. Plans are I Standard at $149 a month, II Premium at $299 a month and III Elite at $379 a month. A 30-day cloud trial is offered without a credit card. GEM-CAR also targets heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops and transmission repair centers.