ARI
ari.app
What it is
ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion. It is aimed at mobile mechanics, independent technicians, repair shops, auto dealers, and other auto care professionals. Shop tools include client and vehicle records, inventory, job cards, estimates, accounting, reminders, time tracking, and reporting. Customers can use a portal to follow repair progress, review and approve recommended work, book visits, and pay invoices through a link without downloading an app or signing up. Vehicle tools include VIN decoding, license plate reading, service history, and OBD scanning. Listed integrations include payment processors such as Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack. The free trial permits up to five items in categories including invoices, estimates, inspections, clients, and vehicles. Paid accounts have no monthly invoice limit and no limit on added users or devices. ARI Pro costs $399.99 a year, billed yearly at 33.33 USD monthly; a monthly option costs $39.99 a month.
Spec sheet
- What it does
- ARI is cloud auto-repair management software covering booking, diagnosis, estimates, inspections, invoicing, payments and marketing.Read 19 Oct 2026 · ari.app
- Product
- ARI is auto repair shop software for managing appointments, diagnostics, quotes, digital inspections, invoices, payments, and promotion.Read 28 Sep 2026 · ari.app
- Intended users
- ARI says it is built for mobile mechanics, independent technicians, auto repair shops, auto dealers, and auto care professionals.Read 28 Sep 2026 · ari.app
- Platforms
- ARI lists access through a web browser, Android, iOS, and Windows.Read 28 Sep 2026 · ari.app
- Integrations
- ARI lists payment processors including Square, 360Payments, PayPal, Stripe, and Helcim, plus PartsTech, M1, CarFax, CarMD, QuickBooks, and Wisetack integrations.Read 28 Sep 2026 · ari.app
- Support
- ARI advertises 24/7 customer support by email at [email protected].Read 28 Sep 2026 · ari.app
- Headquarters
- Wilmington, Delaware, United StatesRead 28 Sep 2026 · ari.app
- Founded
- The opened maker pages do not state a founding year.Read 28 Sep 2026 · ari.app
- Accessibility limitation
- ARI's self-assessment reports partial support for several WCAG criteria and says dynamic status messages do not currently support assistive technology announcements.Read 19 Oct 2026 · ari.app
- API and extensibility
- The integrations documentation identifies CarMD API usage and requires a PartsTech username and API key for connection.Read 19 Oct 2026 · ari.app
- Client portal
- The client portal lets customers follow repair progress, review and approve recommended work, book visits, and pay invoices through a link without downloading an app or signing up.Read 28 Sep 2026 · ari.app
- Company facts
- LinkedIn lists ARI as founded in 2020, headquartered in Block Island, Rhode Island, and employing 2–10 people.Read 19 Oct 2026 · linkedin.com
- Documentation and support
- ARI provides getting-started guides, installation instructions, video guides and 24/7 support on paid plans.Read 19 Oct 2026 · intercom.help
- Feature: accounting
- Accounting tools create purchase orders, track expenses and monitor profits.Read 19 Oct 2026 · ari.app
- Feature: AI labor guides
- AI labor guides provide labor times, parts, maintenance and fluid data and can transfer results into estimates or invoices.Read 19 Oct 2026 · ari.app
- Feature: appointments
- Customers can book repair services online through ARI booking pages.Read 19 Oct 2026 · ari.app
- Feature: client management
- The product stores client, vehicle and related customer details.Read 19 Oct 2026 · ari.app
- Feature: client portal
- Customers can view repair status, approve work, book follow-up visits and pay invoices without installing an app.Read 19 Oct 2026 · ari.app
- Feature: diagnostics
- The app includes an OBD scanner, VIN decoding, license-plate reading and vehicle diagnosis.Read 19 Oct 2026 · ari.app
- Feature: inspections
- Digital inspections support checklists, damage reports, photos, AI and written annotations.Read 19 Oct 2026 · ari.app
- Feature: inventory
- Inventory tools manage parts, tires, assets and other shop items.Read 19 Oct 2026 · ari.app
- Feature: job cards
- Job cards track labor progress, work clocks and service approvals.Read 19 Oct 2026 · ari.app
- Feature: reminders
- ARI can automatically remind customers when vehicle service is due.Read 19 Oct 2026 · ari.app
- Free tier limit
- The pricing FAQ says the free trial permits up to five invoices, estimates, inspections, clients, vehicles, and other items.Read 28 Sep 2026 · ari.app
- Integration: accounting
- QuickBooks integration synchronizes ARI invoices and can synchronize customers and inventory.Read 19 Oct 2026 · ari.app
- Integration: parts
- PartsTech integration lets shops search suppliers, order parts and transfer selected parts into ARI documents.Read 19 Oct 2026 · ari.app
- Integration: payments
- Payment integrations include Square, 360Payments, PayPal, Stripe and Helcim.Read 19 Oct 2026 · ari.app
- Integration: vehicle data
- CarFax supplies service history and VIN or license-plate vehicle data, while CarMD supplies diagnosis and maintenance information.Read 19 Oct 2026 · ari.app
- Limit: billing defects
- GetApp reviewers mention freezing, duplicate payments and invoice-numbering problems in billing workflows.Read 19 Oct 2026 · getapp.com
- Limit: data encryption disclosure
- Google Play's developer disclosure says the app data is not encrypted.Read 19 Oct 2026 · play.google.com
- Limit: inconsistent labor data
- GetApp reviewers report inconsistent labor-time and pricing results and request more customization and additional integrations.Read 19 Oct 2026 · getapp.com
- Limit: missing recurring invoices
- A SourceForge reviewer says ARI lacks recurring invoice creation and does not auto-save entered data.Read 19 Oct 2026 · sourceforge.net
- Limit: reporting and workflow quirks
- SourceForge reviewers report that reports could be better and that multi-computer use has some quirks.Read 19 Oct 2026 · sourceforge.net
- Maker and address
- ARI’s site footer identifies uMob.ltd and lists 800 N King Street, Suite 304 -1249, Wilmington, DE 19801.Read 28 Sep 2026 · ari.app
- Maker identity
- ARI's own demo page identifies the publisher as uMob.ltd and gives a Wilmington, Delaware address.Read 19 Oct 2026 · ari.app
- Notable news
- ARI announced an AI Cost Estimator on February 6, 2026 for preliminary repair estimates in its finder and client portal.Read 19 Oct 2026 · ari.app
- Paid plan limits
- ARI says paid accounts have no monthly invoice limit and no limit on added users or devices.Read 28 Sep 2026 · ari.app
- Praise: ease and support
- Reviewers commonly praise the easy setup, straightforward use and responsive customer support.Read 19 Oct 2026 · g2.com
- Praise: value
- Reviewers repeatedly describe ARI as substantially cheaper than competing shop-management products while still covering core workflows.Read 19 Oct 2026 · sourceforge.net
- Rating on Apple App Store
- 4.7 out of 5 from 282 ratingsRead 19 Oct 2026 · ari.app
- Rating on Capterra
- 4.6 out of 5 from 661 reviewsRead 19 Oct 2026 · capterra.com
- Rating on G2
- 4.6 out of 5 from 136 reviewsRead 19 Oct 2026 · g2.com
- Rating on Google Play
- 4.3 out of 5 from about 1.36K reviewsRead 19 Oct 2026 · play.google.com
- Rating on SourceForge
- 4.8 out of 5 from 73 reviewsRead 19 Oct 2026 · sourceforge.net
- Rating on Trustpilot
- 3.8 out of 5 from 2 reviewsRead 19 Oct 2026 · trustpilot.com
- Security and data
- ARI says account access uses secure usernames and passwords, sensitive data is encrypted and stored on Firebase, and it does not share user data except with CarFax when users opt in.Read 28 Sep 2026 · ari.app
- Security statement
- ARI says its cloud architecture keeps shop data available if a local PC fails.Read 19 Oct 2026 · ari.app
- Shop management
- Features include client and vehicle records, inventory, job cards, estimates, invoices, accounting, reminders, time tracking, and reporting.Read 28 Sep 2026 · ari.app
- System requirements
- The Windows download page lists Windows 10 and 11 support, while the Apple listing requires iOS 13 or later and macOS 11 with an Apple M1 chip or later.Read 19 Oct 2026 · ari.app
- Vehicle tools
- ARI describes VIN decoding, license plate reading, vehicle service history, and OBD scanning among its vehicle tools.Read 28 Sep 2026 · ari.app
Plans and prices
Free Free up to 5 invoices · up to 5 clients · up to 5 vehicles · up to 5 inspections · limited activity logs · limited accounting · one user · no customer support Read 19 Oct 2026 · intercom.help
ARI Pro $39.99 a month monthly unlimited invoices · unlimited clients · unlimited inventory · unlimited inspections · multiple users and devices · 24/7 support Read 19 Oct 2026 · ari.app
ARI Pro (monthly) $39.99 a month $ 39.99 Monthly Invoicing · inspections · inventory · accounting · appointments · reminders · time tracking · payments · reporting · credits · image attachments · priority support · white-labeled client portal · white-labeled booking page Read 28 Sep 2026 · ari.app
ARI Pro Plus $59.99 a month monthly core Pro features · 3,000 one-time credits · AI features · client portal · labor guides · SMS and email marketing · unlimited clients and vehicles Read 19 Oct 2026 · ari.app
ARI Pro Plus (monthly) $59.99 a month $ 59.99 Monthly Invoicing · inspections · inventory · accounting · appointments · reminders · time tracking · payments · reporting · 3000 credits (one-time allotment) · image attachments · priority support · white-labeled client portal · white-labeled booking page Read 28 Sep 2026 · ari.app
ARI Pro $399.99 a year paid yearly; $33.33 monthly equivalent invoicing · inspections · inventory · accounting · appointments · reminders · time tracking · payments · reporting · credits · image attachments · priority support · white-labeled client portal and booking pages Read 19 Oct 2026 · ari.app
ARI Pro (yearly) $399.99 a year $ 33.33 Monthly; Paid yearly for a total of $399.99 Invoicing · inspections · inventory · accounting · appointments · reminders · time tracking · payments · reporting · credits · image attachments · priority support · white-labeled client portal · white-labeled booking page Read 28 Sep 2026 · ari.app
ARI Pro Plus $599.99 a year paid yearly; $49.99 monthly equivalent core Pro Plus features · 3,000 one-time credits · priority support · white-labeled client portal and booking pages Read 19 Oct 2026 · ari.app
ARI Pro Plus (yearly) $599.99 a year $ 49.99 Monthly; Paid yearly for a total of $599.99 Invoicing · inspections · inventory · accounting · appointments · reminders · time tracking · payments · reporting · 3000 credits (one-time allotment) · image attachments · priority support · white-labeled client portal · white-labeled booking page Read 28 Sep 2026 · ari.app
Strong points and limits
Strong points
- Client portal works without app download or signup
- Vehicle tools include VIN decoding and OBD scanning
- Paid accounts have no monthly invoice limit
- Integrations include payment and shop-service providers
- 24/7 customer support by email
Limits
- Free trial allows up to five items per category
- ARI Pro costs $39.99 a month
- ARI Pro Plus costs $59.99 a month
Who it suits
It suits mobile mechanics, independent technicians, repair shops, auto dealers, and other auto care professionals managing customer and vehicle work. The customer portal supports remote review, approval, booking, and invoice payment.
ARI in depth
Read the full write-up
Overview
ARI is auto repair shop software for mobile mechanics, independent technicians, repair shops, dealers and other auto care professionals. Its strongest case is bringing repair work and customer approvals together, with no app or account required for customers using its portal. The free tier’s five-item caps make it a trial rather than a practical ongoing plan for most shops.
Key features
Shop workflow
ARI combines job cards, estimates, digital inspections, invoices and payments with client and vehicle records, parts inventory, accounting, appointments, reminders, technician time tracking and reporting. That breadth suits operators looking to manage records and jobs in one product, rather than stitch together separate tools. Paid accounts have no monthly invoice limit and no limit on added users or devices, a useful contrast with the tightly capped trial.
Customer portal and vehicle tools
Customers can follow repair progress, review and approve recommended work, book visits and pay invoices through a link, without downloading an app or signing up. That makes the portal a practical way to reduce friction around approvals and payment. ARI also describes VIN decoding, license plate reading, service history and OBD scanning; these vehicle tools broaden its appeal beyond invoicing and scheduling.
Integrations and support
Payment integrations include Square, 360Payments, PayPal, Stripe and Helcim. ARI also lists PartsTech, M1, CarFax, CarMD, QuickBooks and Wisetack. It advertises 24/7 email support, with priority support included in the paid plans. ARI says account access uses secure usernames and passwords, sensitive data is encrypted and stored on Firebase, and user data is not shared except with CarFax when users opt in.
Pricing
ARI offers a free trial that permits up to five invoices, estimates, inspections, clients, vehicles and other items. That is enough to explore a small slice of the workflow, but the caps are too low for a shop to rely on it as a continuing free plan.
ARI Pro costs $39.99 a month, or $399.99 a year, billed as $33.33 Monthly and paid yearly for a total of $399.99. It includes invoicing, inspections, inventory, accounting, appointments, reminders, time tracking, payments, reporting, credits, image attachments, priority support, a white-labeled client portal and a white-labeled booking page. The yearly option lowers the effective monthly cost but requires an annual commitment.
ARI Pro Plus costs $59.99 a month, or $599.99 a year, billed as $49.99 Monthly and paid yearly for a total of $599.99. It includes the same listed features, with 3000 credits as a one-time allotment instead of the credits included with Pro. It is the fit for shops that need that specified credit package; the higher price does not add a different set of core workflow tools. Paid accounts have no monthly invoice cap and no limit on users or devices, so growing teams are not constrained by those quotas.
Platforms
ARI supports Android, iOS, web and Windows, covering mobile use as well as desktop shop workflows.
Who it's for
ARI is best suited to mobile mechanics, independent technicians and repair businesses that want records, estimates, inspections and payments in one workflow, especially those that value customer approvals and payment through a simple portal link. A shop that wants a substantial free tier should look elsewhere; the trial’s five-item limits make it unsuitable for sustained use.
Pros and cons
Pro: The customer portal handles progress updates, approvals, bookings and invoice payments without requiring customers to install an app or create an account.
Pro: Paid plans combine repair workflow, inventory, accounting and reporting, with no monthly invoice or added-user/device limits.
Pro: Broad payment and business integrations give shops multiple listed connections, including QuickBooks and several payment processors.
Con: The free trial caps invoices, estimates, inspections, clients, vehicles and other items at five each, so it cannot serve as a practical ongoing free plan.
Con: Pro Plus mainly differentiates itself through a one-time 3000-credit allotment; shops that do not need that package may find Pro the more sensible choice.
Con: The lower annual prices require paying for the year upfront.
Alternatives
Compare automotive repair software if you want to weigh a wider set of shop-management options.
GEM-CAR may suit shops that prefer its listed 100 GB storage and two included users, though its monthly plans start at $149 a month.
Workshop Software is another paid option with Android, iOS, web and API platforms; its Silver plan is priced in AUD and includes job and vehicle management, booking management and data import/export.
GetAFix uses tailored quotes based on branches, users and modules; its Starter plan is described for up to five users and one location.
Protractor may be worth considering for customer communication, reminders, follow-ups and targeted retention offers; its CRM + Online Service Scheduler costs $249 a month.
ShopKey Shop Management is another paid shop-management option.
CCC ONE Repair Workflow is another paid repair workflow option.
Mitchell 1 Manager SE is described for independent repair shops serving autos and light-duty trucks.
Shopmonkey may suit shops considering a paid option with three included user licenses on its Basic plan, priced at $239 a month.
Verdict
Choose ARI if you want a broad repair-shop workflow with a customer portal that makes approvals and payments accessible by link, plus paid plans without invoice or user/device limits. Its five-item trial caps and annual upfront commitment on the lower monthly rates are the main reasons to compare alternatives before settling in.
Verdict
ARI brings repair-shop records, workflows, customer approvals, and payments into one product. Check the trial’s item limits and compare monthly with yearly plan terms before choosing.
Where Specifiction places it
- Automotive Repair Software#1 of 339.5
- Repair Shop Software#1 of 239.5
- Auto Repair Software#1 of 209.5
Alternatives to ARIAll alternatives →
GEM-CAR From $149/mo 9.0 Visit 
GetAFix 8.6 Visit 
Shop Boss From $199/mo 8.6 Visit 
R.O. Writer From $199/mo 8.3 Visit 
Workshop Software 8.3 Visit