Fullbay

Spec sheet

What it does

Fullbay is cloud-based heavy-duty repair shop management software for diesel and commercial repair operations.Read 14 Oct 2026 · fullbay.com

Purpose

Fullbay is a heavy-duty repair shop management platform for shops and internal fleet maintenance teams.Read 8 Oct 2026 · fullbay.com

Audience

Fullbay describes its users as heavy-duty repair shops, including mobile repair operations and internal fleet maintenance teams.Read 8 Oct 2026 · fullbay.com

API

Fullbay may provide APIs for data access and third-party integrations, authenticated with keys, tokens or client IDs.Read 14 Oct 2026 · fullbay.com

Integrations

Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations.Read 14 Oct 2026 · fullbay.com

Security

The FAQ states that data in transit uses TLS and stored information is protected behind a firewall.Read 14 Oct 2026 · fullbay.com

Support

Fullbay lists phone, website chat, and email support, and says it offers onboarding and lifetime support.Read 8 Oct 2026 · fullbay.com

Headquarters

Phoenix, Arizona, United StatesRead 28 Sep 2026 · fullbay.com

Founded

2014Read 28 Sep 2026 · fullbay.com

AI features

Current AI services include voice-to-text translation and cleanup of technician notes.Read 14 Oct 2026 · fullbay.com

API availability

The API is currently included with subscriptions without an extra charge, although Fullbay reserves the right to charge later.Read 14 Oct 2026 · fullbay.com

API documentation

The terms say API documentation may include technical specifications and usage guidance, but no public SDK is identified.Read 14 Oct 2026 · fullbay.com

API limits

API usage is subject to changeable rate limits and quotas, and Fullbay can throttle, suspend or terminate access.Read 14 Oct 2026 · fullbay.com

Company founders

Crunchbase lists David Hoover and Jacob Findlay as founders.Read 14 Oct 2026 · crunchbase.com

Company founding

G2 lists Fullbay as serving customers since 2015, and its company profile gives 2015 as the founding year.Read 14 Oct 2026 · g2.com

Company headquarters

LinkedIn lists headquarters at 515 E Grant St, Phoenix, Arizona 85339.Read 14 Oct 2026 · linkedin.com

Company legal name

Crunchbase lists the legal name as Fullbay Inc.Read 14 Oct 2026 · crunchbase.com

Company size

LinkedIn places Fullbay in the 201–500 employee band and shows 193 employee profiles.Read 14 Oct 2026 · linkedin.com

Core workflow

The platform supports electronic service requests, service orders, technician assignments, estimates, invoicing, customer communications, and payments.Read 8 Oct 2026 · fullbay.com

Customer communications

Customer portals, email, one-way alerts and two-way texting support repair-status communication.Read 14 Oct 2026 · fullbay.com

Demo and trial

Fullbay says it offers a free demonstration with a team member and does not currently offer trials.Read 8 Oct 2026 · fullbay.com

Enterprise pricing

Fullbay directs businesses with complex or high-volume needs to contact it for Enterprise pricing.Read 8 Oct 2026 · fullbay.com

Estimates and invoicing

Fullbay provides estimates, invoicing, digital approvals and payment handling.Read 14 Oct 2026 · fullbay.com

Fleet functions

Fleet features include asset history, DVIR defect tracking, predictive maintenance and fleet reporting.Read 14 Oct 2026 · fullbay.com

Integration limits

Fullbay states that integrations require active subscriptions with the integrated providers.Read 8 Oct 2026 · fullbay.com

Inventory

Inventory tools track parts, vendors, purchase orders, restocking thresholds and core credits.Read 14 Oct 2026 · fullbay.com

Inventory and reporting

Fullbay supports parts management across multiple locations, vendor ordering, inventory balancing, and shop, inventory, and fleet reports.Read 8 Oct 2026 · fullbay.com

Licence

The terms prohibit copying, reverse engineering and derivative works of the APIs and refer to proprietary notices, indicating a proprietary commercial service rather than open-source software.Read 14 Oct 2026 · fullbay.com

Limit: GetApp reviewer complaints

Reported drawbacks include a steep learning curve, occasional bugs, tedious inventory or service-order steps, limited reporting detail and integration frustrations.Read 14 Oct 2026 · getapp.com

Limit: mobile app availability

A comparison page states that Fullbay has no native Apple App Store or Google Play listing and instead uses a mobile-friendly website.Read 14 Oct 2026 · workshopsoftware.com

Limit: trial access

The comparison page reports that Fullbay offers a free demo rather than a conventional free trial, while Fullbay’s current site advertises a 30-day trial link.Read 14 Oct 2026 · workshopsoftware.com

Mobile access

Fullbay says it can be used on any smartphone or tablet equipped with Wi-Fi, and describes its software as cloud-based.Read 8 Oct 2026 · fullbay.com

Mobile requirements

Mobile access requires a compatible device, supported operating system and active cellular or Wi-Fi internet connection.Read 14 Oct 2026 · fullbay.com

Ownership and funding

Crunchbase categorizes Fullbay as private equity backed, lists two funding rounds and names Mainsail Partners and JMI Equity as investors.Read 14 Oct 2026 · crunchbase.com

Payment options

Fullbay Payments supports credit cards, eChecks, Apple Pay, Google Pay, and Buy Now Pay Later.Read 8 Oct 2026 · fullbay.com

Payments

Fullbay Payments supports cards, ACH, Apple Pay, Google Pay and buy-now-pay-later through third-party processors including Stripe.Read 14 Oct 2026 · fullbay.com

Praise: G2 reviewers

G2 reviewers repeatedly describe Fullbay as easy to navigate, cloud-accessible, well supported and useful for reporting.Read 14 Oct 2026 · g2.com

Praise: GetApp reviewers

GetApp reviewers commonly praise organization, customer communication, invoicing, inventory management and responsive support.Read 14 Oct 2026 · getapp.com

Preventive maintenance

Fleet users can schedule preventive maintenance by mileage, engine hours or time.Read 14 Oct 2026 · fullbay.com

Rating on G2

4.8 out of 5 from 76 reviewsRead 14 Oct 2026 · g2.com

Rating on GetApp

4.7 out of 5 from 99 reviewsRead 14 Oct 2026 · getapp.com

Repair workflow

The platform receives work orders and tracks each repair step through completion.Read 14 Oct 2026 · fullbay.com

Self-hosting

Fullbay is described as a cloud service and its pages provide hosted app login addresses; no self-hosting option is stated.Read 14 Oct 2026 · fullbay.com

Support and training

Support is offered by phone, chat and email, with Fullbay Learn training and webinars.Read 14 Oct 2026 · fullbay.com

Technician management

The product assigns technicians, manages time clocks and reports technician productivity.Read 14 Oct 2026 · fullbay.com

Plans and prices

Every Fullbay plan and price →

Where Specifiction places it

• Automotive Software#1 of 259.0
• Fleet software: management, telematics and maintenance#5 of 779.2
• Repair Shop Software#2 of 238.9
• Automotive Repair Software#3 of 339.0
• Auto Repair Software#2 of 209.0
• Fleet Maintenance Software#3 of 288.6