Fullbay vs Shopmonkey
Fullbay
fullbay.com
Shopmonkey
shopmonkey.ioSide by side
| Figure | Fullbay | Shopmonkey |
|---|---|---|
| Price from | $188/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 8 |
| Spec score · Automotive Software | 9.0 (#1) | 8.2 (#5) |
| Spec score · Repair Shop Software | 8.9 (#2) | 8.3 (#7) |
| Spec score · Automotive Repair Software | 9.0 (#3) | 8.2 (#10) |
| Spec score · Auto Repair Software | 9.0 (#2) | 8.3 (#5) |
| API | Fullbay may provide APIs for data access and third-party integrations, authenticated with keys, tokens or client IDs. | Shopmonkey exposes REST APIs for Customers, Orders, Users, Vehicles and Inventory, with request contracts documented for data creation and updates. |
| Company founding | G2 lists Fullbay as serving customers since 2015, and its company profile gives 2015 as the founding year. | Shopmonkey says founder Ashot Iskandarian started the company in 2016. |
| Customer communications | Customer portals, email, one-way alerts and two-way texting support repair-status communication. | The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. |
| Founded | 2014 | Shopmonkey says its founder opened the company in 2016. |
| Headquarters | Phoenix, Arizona, United States | Morgan Hill, California, United States |
| Integrations | Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Licence | The terms prohibit copying, reverse engineering and derivative works of the APIs and refer to proprietary notices, indicating a proprietary commercial service rather than open-source software. | The terms grant a limited, non-exclusive, non-transferable SaaS access licence and mention third-party open-source components; Shopmonkey itself is proprietary. |
| Rating on G2 | 4.8 out of 5 from 76 reviews | 4.6 out of 5 from 411 reviews |
| Rating on GetApp | 4.7 out of 5 from 99 reviews | 4.6 out of 5 from 271 reviews |
| Security | The FAQ states that data in transit uses TLS and stored information is protected behind a firewall. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
| Self-hosting | Fullbay is described as a cloud service and its pages provide hosted app login addresses; no self-hosting option is stated. | The terms describe Shopmonkey as Internet-delivered SaaS rather than a self-hosted deployment. |
| Support | Fullbay lists phone, website chat, and email support, and says it offers onboarding and lifetime support. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
| What it does | Fullbay is cloud-based heavy-duty repair shop management software for diesel and commercial repair operations. | Shopmonkey is cloud automotive shop-management software covering workflow, customer communication, payments, scheduling, reporting and related operations. |
Plans
Fullbay
- Basic$188 a month
- Fullbay Next$188 a month
- Pro$258 a month
- Elite$318 a month
- EnterprisePriced on request
Shopmonkey
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- Bookkeeping add-on$349 a month
- CRM Essentials add-on$349 a month
- Clever$399 a month
- Genius$499 a month
- Multi-ShopPriced on request
In their own words
Shopmonkey
Shopmonkey has no write-up on Specifiction yet; its figures are above.