Ariv Healthcare CRM vs FrontDesk

Ariv Healthcare CRM is a web CRM for healthcare teams, offered as an add-on to any Ariv product. Its records model organizations, practices, providers, payers, and their relationships. Sales work includes leads, opportunities, activities, tasks, saved views, kanban boards, and global search. A report builder, shared dashboards, and automation flows support oversight and repeatable processes. Administrators can create custom fields and objects at runtime, while permission sets control visibility and editing. CSV import includes duplicate detection and merge. Accounts can show Medicare lives, quality standing, and market context from Ariv’s claims foundation, and organizations from other Ariv products can enter the CRM pipeline in one step. Ariv says its verified CMS claims data covers all 50 states and is refreshed weekly. It also describes small-cell suppression and architectural tenant isolation. Pricing is on request. The product is intended for home health agencies, hospices, skilled nursing operators, specialty practices, and risk-bearing ACOs and MSOs.

FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page. It generates pages and copy from practice details for review before publication, and connects scheduling to real-time availability in the FrontDesk calendar. Templates are listed for veterinary, dental, med spa, therapy, and home care practices, with additional specialties including primary care, pediatrics, and chiropractic. FrontDesk says practices own their domain, content, and site and can leave with them. Its broader platform also lists a 24/7 AI receptionist, appointment booking, two-way texting, call analytics, reminders, intake forms, and team management. FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified; a signed BAA is included with all plans before patient data is processed. The free plan includes a booking page and basic dashboard. Pro costs $299 a month, and new signups receive a 14-day Pro trial with no credit card required to start free.