ArkCloud RCM vs Arrow

ArkCloud RCM provides claims, denials, payments, collections and revenue analytics for healthcare organizations. Claims features include X12 837 submission and tracking, ERA/835 remittance processing, claim scrubbing, payer rules, denial management and appeals. Collections tools cover queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows and agent scripting. Billing functions include payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs and bank file matching. Reports cover AR ageing, denial analytics, agent and queue performance, collections forecasting and executive dashboards, with scheduled reports and CSV, XLSX and PDF exports. Connections listed include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, payment services and communications platforms. Essentials costs $499.00 per month; Professional costs $999.00 per month, while Enterprise pricing is custom. A 14-day trial of ArkCloud RCM and ArkCloud Rehab requires no card and does not charge at its end. ArkCloud says its safeguards are designed to support HIPAA obligations but does not claim HIPAA certification; its SOC 2 Type II audit programme is in progress.

Arrow is a collaborative AI workspace for healthcare payments and revenue cycle teams. It identifies denial causes, fixes claims, contacts payers, and resubmits claims, while making actions visible to the team in real time. It also handles payer follow-ups, claim-status checks, and underpayment work by contacting payers and moving claims forward. Real-time dashboards track denial trends by payer, root cause, and resolution rate. Arrow connects with EHRs, clearinghouses, and payer portals, and teams can work through an EHR, a payer portal, or the Arrow platform. Its work can be grounded in organizational documents and data, proven precedents, and trusted third-party sources. The workflow scope runs from billing to payments and includes denial management, payment posting, and revenue analytics. Arrow identifies C-suite leaders, revenue cycle management vice presidents, and billers among its users. It is a paid product with pricing on request; prospective customers are invited to book a demo. The company is Arrow, Inc.