Skip to content
SPECIFICTION
Get listed

ArkCloud RCM

arkcloudhealth.com

From $499/mo Free trial WebAPI
Visit arkcloudhealth.com
Spec score 8.2 #2 of 27 in Revenue Cycle Management Software

What it is

ArkCloud RCM provides claims, denials, payments, collections and revenue analytics for healthcare organizations. Claims features include X12 837 submission and tracking, ERA/835 remittance processing, claim scrubbing, payer rules, denial management and appeals. Collections tools cover queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows and agent scripting. Billing functions include payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs and bank file matching. Reports cover AR ageing, denial analytics, agent and queue performance, collections forecasting and executive dashboards, with scheduled reports and CSV, XLSX and PDF exports. Connections listed include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, payment services and communications platforms. Essentials costs $499.00 per month; Professional costs $999.00 per month, while Enterprise pricing is custom. A 14-day trial of ArkCloud RCM and ArkCloud Rehab requires no card and does not charge at its end. ArkCloud says its safeguards are designed to support HIPAA obligations but does not claim HIPAA certification; its SOC 2 Type II audit programme is in progress.

Spec sheet

Purpose
ArkCloud RCM provides claims, denials, payments, collections, and revenue analytics for healthcare organizations.Read 29 Sep 2026 · arkcloudhealth.com
Trial
Signing up starts a 14-day trial of ArkCloud RCM and ArkCloud Rehab, requires no card, and does not charge when the trial ends.Read 29 Sep 2026 · arkcloudhealth.com
Integrations
Listed connections include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, Stripe, Square, Authorize.Net, Amazon Connect, Twilio, and SendGrid.Read 29 Sep 2026 · arkcloudhealth.com
Security
The security page describes AES-256-GCM field-level PHI encryption, database row-level tenant isolation, MFA for administrator roles, SSO, and immutable audit logging.Read 29 Sep 2026 · arkcloudhealth.com
Support
Essentials includes email support, Professional includes priority support and phone access, and Enterprise includes 24/7 dedicated support.Read 29 Sep 2026 · arkcloudhealth.com
Company
ArkCloud Health says it was built by Jamaurice Holt and a healthcare team with domain experience; the About page does not state a founding year or headquarters.Read 29 Sep 2026 · arkcloudhealth.com
Analytics
Reporting includes AR ageing, denial analytics, agent and queue performance, collections forecasting, executive dashboards, scheduled reports, and CSV, XLSX, and PDF exports.Read 29 Sep 2026 · arkcloudhealth.com
Claims and denials
Features include X12 837 claim submission and tracking, ERA/835 remittance processing, denial management, appeals, claim scrubbing, and payer rules.Read 29 Sep 2026 · arkcloudhealth.com
Collections
Collections tools include queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows, and agent scripting.Read 29 Sep 2026 · arkcloudhealth.com
HIPAA posture
ArkCloud says its safeguards are designed to support HIPAA obligations, a BAA is available, and it does not claim HIPAA certification.Read 29 Sep 2026 · arkcloudhealth.com
Payments and billing
The product lists payment processing, payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs, and bank file matching.Read 29 Sep 2026 · arkcloudhealth.com
PCI and card payments
The maker says no payment gateway is connected in this deployment, so online card payments are switched off rather than simulated.Read 29 Sep 2026 · arkcloudhealth.com
SOC 2
The SOC 2 Type II audit programme is in progress and certification is not yet held.Read 29 Sep 2026 · arkcloudhealth.com

Plans and prices

Essentials $499 a month $499/month Up to 5 users · Basic queue management · FDCPA compliance tools · Payment processing · Standard reporting · Email support · No API access · No custom integrations Read 29 Sep 2026 · arkcloudhealth.com
Professional $999 a month $999/month Up to 25 users · Advanced queue routing · Real-time wallboard · Custom workflows · Advanced analytics · Priority support · API access · Phone support · No custom integrations Read 29 Sep 2026 · arkcloudhealth.com
Enterprise Priced on request Custom Unlimited users · Custom integrations · EMR integration (Epic, Cerner) · Dedicated account manager · 24/7 dedicated support · Uptime target by contract · Custom training and onboarding Read 29 Sep 2026 · arkcloudhealth.com

Every ArkCloud RCM plan and price →

Strong points and limits

Strong points

  • Claims, denials, collections and analytics in one product
  • Scheduled reports with CSV, XLSX and PDF exports
  • 14-day trial requires no card
  • Security features include encryption and immutable audit logging

Limits

  • No HIPAA certification claim
  • SOC 2 Type II audit programme remains in progress
  • Online card payments are switched off in this deployment
  • Essentials has no API access or custom integrations

Who it suits

ArkCloud RCM is for healthcare organizations managing claims, collections, payments and revenue reporting. Its plan tiers distinguish user counts, support and API or custom integration access.

Verdict

ArkCloud RCM covers a broad revenue-cycle workflow, from claims and denials through collections and reporting. Buyers should account for its stated certification status and the fact that online card payments are disabled in this deployment.

Where Specifiction places it

Alternatives to ArkCloud RCMAll alternatives →