eCareHealth Revenue Cycle Management
ecarehealth.com
What it is
eCareHealth Revenue Cycle Management is an EHR module for insurance eligibility checks, claims, denials, payment posting and revenue reporting. It verifies coverage in real time before visits. The built-in claim scrubber is stated to catch 94% of common rejection reasons before submission, and the company reports a first-pass clean-claim rate above 99%. Denials move through a workqueue with payer-specific playbooks and automated routing; the system suggests ICD-10 and CPT codes from documentation with compliance checks. It automatically posts electronic remittance advice and provides dashboards for A/R aging by provider and payer, days in A/R, denial trends and net collection rate. Connections include Change Healthcare, Waystar, Availity, Office Ally and other clearinghouses, with direct payer links available for high-volume payers. An optional managed service covers claims, follow-up and appeals. Credentialing is not part of the base module and is offered separately. The broader platform lists FHIR R4 API, HL7 v2 and other integrations. A two-week trial includes Group-tier feature access and does not require a credit card. Solo costs $99 a month; Group costs $129 a month. Pricing for Enterprise is custom.
Spec sheet
- Product
- eCareHealth’s integrated revenue cycle management module handles claims, denials, eligibility, payment posting, and reporting within its EHR.Read 30 Sep 2026 · ecarehealth.com
- Trial
- The pricing page offers a two-week trial with no credit card required and says the trial includes full access to every feature on the Group tier.Read 30 Sep 2026 · ecarehealth.com
- Security
- The company lists HIPAA, SOC 2 Type II, HITRUST, and ONC 2015 certification, along with encryption, MFA, audit logs, and an included BAA.Read 30 Sep 2026 · ecarehealth.com
- Support
- The company says all plans include 24/7 US-based support and that its migration team transfers data and trains staff.Read 30 Sep 2026 · ecarehealth.com
- Headquarters
- Atlanta, Georgia, United StatesRead 28 Sep 2026 · ecarehealth.com
- Claim scrubbing
- Its built-in scrubber is stated to catch 94% of common rejection reasons before submission, with a first-pass clean-claim rate above 99%.Read 30 Sep 2026 · ecarehealth.com
- Clearinghouses
- The company says it connects to Change Healthcare, Waystar, Availity, Office Ally, and other clearinghouses, with direct payer connections available for high-volume payers.Read 30 Sep 2026 · ecarehealth.com
- Denials and coding
- Denials are managed through a workqueue with payer-specific playbooks and automated routing, while ICD-10 and CPT codes are suggested from documentation with compliance checks.Read 30 Sep 2026 · ecarehealth.com
- Eligibility
- The RCM module verifies patient insurance coverage in real time before visits.Read 30 Sep 2026 · ecarehealth.com
- Intended customers
- eCareHealth describes itself as built for independent clinics and small practices, and says it serves practices across 45+ specialties, from solo providers to multi-location groups.Read 30 Sep 2026 · ecarehealth.com
- Limit
- Credentialing is not included in the base RCM module and is available as an add-on service.Read 30 Sep 2026 · ecarehealth.com
- Optional service
- Optional managed RCM service has the company team handle claims, follow-up, and appeals end-to-end.Read 30 Sep 2026 · ecarehealth.com
- Other integrations
- The broader platform lists a FHIR R4 API, HL7 v2, 45,000+ pharmacies, LabCorp, Quest, PACS, Twilio, Stripe, and Zapier integrations.Read 30 Sep 2026 · ecarehealth.com
- Payments and analytics
- The product automatically posts electronic remittance advice and provides per-provider and per-payer A/R aging dashboards, days-in-A/R, denial trends, and net collection rate.Read 30 Sep 2026 · ecarehealth.com
Plans and prices
Strong points and limits
Strong points
- Verifies patient coverage before visits.
- Routes denials through payer-specific playbooks.
- Posts electronic remittance advice automatically.
- Provides A/R, denial and collection dashboards.
- Two-week trial requires no credit card.
Limits
- Credentialing is not included in the base module.
- Pricing is on request for Enterprise.
- No free plan.
Who it suits
It suits independent clinics and small practices managing insurance billing within an EHR, including practices with multiple providers. Larger groups can consider the custom Enterprise plan and optional managed RCM service.
Verdict
The module covers eligibility through claims, denials and revenue reporting, with an optional service for end-to-end claims follow-up and appeals. Solo and Group have listed monthly prices, while Enterprise pricing is custom and credentialing costs extra.
Where Specifiction places it
- Mental Health EHR Software#1 of 218.4
- Psychiatry Electronic Medical Records Software#1 of 158.4
- Revenue Cycle Management Software#3 of 278.2