ArkCloud RCM vs ENTER
ArkCloud RCM
arkcloudhealth.comENTER
enter.healthSide by side
| Figure | ArkCloud RCM | ENTER |
|---|---|---|
| Price from | $499/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Revenue Cycle Management Software | 8.2 (#2) | 9.0 (#1) |
| Integrations | Listed connections include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, Stripe, Square, Authorize.Net, Amazon Connect, Twilio, and SendGrid. | The platform can work with existing clearinghouses including Waystar, TriZetto and Change Healthcare, or preferred clearinghouse partners. |
| Security | The security page describes AES-256-GCM field-level PHI encryption, database row-level tenant isolation, MFA for administrator roles, SSO, and immutable audit logging. | ENTER says it is HIPAA compliant and SOC 2 Type 2 certified, encrypts stored data at rest, and offers role-based access controls. |
| Support | Essentials includes email support, Professional includes priority support and phone access, and Enterprise includes 24/7 dedicated support. | ENTER lists phone support from 9 a.m. to 5 p.m. EST and provides [email protected] as its support email. |
Plans
ArkCloud RCM
- Essentials$499 a month
- Professional$999 a month
- EnterprisePriced on request
ENTER
- CTRL ENTER$99 a month
- CTRL ENTER Pro$99 a month
- Small Practices$2,500 a month
- Large Practices$5,000 a month
- CTRL ENTER EnterprisePriced on request
- EnterprisePriced on request
In their own words
ArkCloud RCM
ArkCloud RCM provides claims, denials, payments, collections and revenue analytics for healthcare organizations. Claims features include X12 837 submission and tracking, ERA/835 remittance processing, claim scrubbing, payer rules, denial management and appeals. Collections tools cover queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows and agent scripting. Billing functions include payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs and bank file matching. Reports cover AR ageing, denial analytics, agent and queue performance, collections forecasting and executive dashboards, with scheduled reports and CSV, XLSX and PDF exports. Connections listed include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, payment services and communications platforms. Essentials costs $499.00 per month; Professional costs $999.00 per month, while Enterprise pricing is custom. A 14-day trial of ArkCloud RCM and ArkCloud Rehab requires no card and does not charge at its end. ArkCloud says its safeguards are designed to support HIPAA obligations but does not claim HIPAA certification; its SOC 2 Type II audit programme is in progress.
ENTER
ENTER describes an AI-powered revenue cycle management platform for healthcare providers, spanning billing work from an electronic health record through payment. Its automation covers claim creation and submission, eligibility checks, payment posting and reconciliation, denial follow-up, and reporting. ENTER says it can build a custom integration for any EHR and retrieve billing data and documents after an encounter is locked. It connects with leading clearinghouse vendors and can also work with a customer's current clearinghouse. The API-driven platform offers 30+ healthcare endpoints using JSON, HL7, and X12. CTRL ENTER is a separate desktop assistant that reads healthcare screens and provides answers, summaries, and next-step suggestions without an integration. Download options include Windows, Mac, Debian Linux, and Fedora Linux; its page links to a free trial. CTRL ENTER is listed at $99 a month per seat. Small Practices pricing starts at $2,500 a month, plus a 6% collection fee and usage-based passthrough fees. Large Practices starts at $5,000 a month, plus a 5% collection fee and usage-based passthrough fees. Enterprise has custom pricing and a customized collection fee, with usage-based passthrough fees. ENTER says it is HIPAA compliant and SOC 2 Type 2 certified, encrypts stored data at rest, and offers role-based access controls.