ArkCloud RCM vs PointClickCare Revenue Cycle Management
ArkCloud RCM
arkcloudhealth.comPointClickCare Revenue Cycle Management
pointclickcare.comSide by side
| Figure | ArkCloud RCM | PointClickCare Revenue Cycle Management |
|---|---|---|
| Price from | $499/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Revenue Cycle Management Software | 8.2 (#2) | 7.3 (#14) |
| Analytics | Reporting includes AR ageing, denial analytics, agent and queue performance, collections forecasting, executive dashboards, scheduled reports, and CSV, XLSX, and PDF exports. | The online analytics portal reports revenue and census trends, A/R balances and days outstanding, cash collection performance, bad debt write-offs, and Medicaid pending accounts. |
| Integrations | Listed connections include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, Stripe, Square, Authorize.Net, Amazon Connect, Twilio, and SendGrid. | PointClickCare says its Marketplace has more than 400 partners that connect care, billing, and operations. |
| Purpose | ArkCloud RCM provides claims, denials, payments, collections, and revenue analytics for healthcare organizations. | The service aims to accelerate cash flow, increase collections, recover underpayments, and reduce denied claims. |
| Security | The security page describes AES-256-GCM field-level PHI encryption, database row-level tenant isolation, MFA for administrator roles, SSO, and immutable audit logging. | PointClickCare's Trust Center lists SOC 2 Type 2 and SOC 1 Type 2 certifications for its Senior Care EHR Core Platform and identifies PHI and PII as typical data access. |
| Support | Essentials includes email support, Professional includes priority support and phone access, and Enterprise includes 24/7 dedicated support. | The skilled nursing EHR solution sheet lists customer success, on-demand training, and ongoing basic support among its services. |
Plans
ArkCloud RCM
- Essentials$499 a month
- Professional$999 a month
- EnterprisePriced on request
PointClickCare Revenue Cycle Management
- Revenue Cycle Management ServicesPriced on request
In their own words
ArkCloud RCM
ArkCloud RCM provides claims, denials, payments, collections and revenue analytics for healthcare organizations. Claims features include X12 837 submission and tracking, ERA/835 remittance processing, claim scrubbing, payer rules, denial management and appeals. Collections tools cover queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows and agent scripting. Billing functions include payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs and bank file matching. Reports cover AR ageing, denial analytics, agent and queue performance, collections forecasting and executive dashboards, with scheduled reports and CSV, XLSX and PDF exports. Connections listed include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, payment services and communications platforms. Essentials costs $499.00 per month; Professional costs $999.00 per month, while Enterprise pricing is custom. A 14-day trial of ArkCloud RCM and ArkCloud Rehab requires no card and does not charge at its end. ArkCloud says its safeguards are designed to support HIPAA obligations but does not claim HIPAA certification; its SOC 2 Type II audit programme is in progress.
PointClickCare Revenue Cycle Management
PointClickCare Revenue Cycle Management has no write-up on Specifiction yet; its figures are above.