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ArkCloud RCM vs Quadax

ArkCloud RCM

arkcloudhealth.com

Quadax

quadax.com

Side by side

FigureArkCloud RCMQuadax
Price from$499/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
APIYesYes
Plans published30
Spec score · Revenue Cycle Management Software8.2 (#2)7.1 (#19)
IntegrationsListed connections include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, Stripe, Square, Authorize.Net, Amazon Connect, Twilio, and SendGrid.Quadax connects to LIS, EHR/EMR, portals, CPOE, IVR, and other systems using REST/JSON API, HL7, and CSV.
SecurityThe security page describes AES-256-GCM field-level PHI encryption, database row-level tenant isolation, MFA for administrator roles, SSO, and immutable audit logging.Quadax uses TLS encryption, regular backups, secure data centers, firewalls, and server access restrictions for portal and online application data.
SupportEssentials includes email support, Professional includes priority support and phone access, and Enterprise includes 24/7 dedicated support.Quadax provides client support for EDI from Monday through Friday, 6:00 a.m. to 5:00 p.m. ET, and laboratory support from Monday through Friday, 7:00 a.m. to 6:00 p.m. ET, with after-hours critical-issue support available until Saturday at 5:00 p.m. ET.

Plans

ArkCloud RCM

  • Essentials$499 a month
  • Professional$999 a month
  • EnterprisePriced on request

ArkCloud RCM pricing →

Quadax

No plans published.

Quadax pricing →

In their own words

ArkCloud RCM

ArkCloud RCM provides claims, denials, payments, collections and revenue analytics for healthcare organizations. Claims features include X12 837 submission and tracking, ERA/835 remittance processing, claim scrubbing, payer rules, denial management and appeals. Collections tools cover queue routing, account prioritisation, promise-to-pay tracking, contact controls, letter cadences, skip tracing workflows and agent scripting. Billing functions include payment posting and reconciliation, payment plans, patient statements, refunds, adjustments, write-offs and bank file matching. Reports cover AR ageing, denial analytics, agent and queue performance, collections forecasting and executive dashboards, with scheduled reports and CSV, XLSX and PDF exports. Connections listed include Epic, Oracle Health (Cerner), athenahealth, FHIR, Availity, Waystar, Change Healthcare, payment services and communications platforms. Essentials costs $499.00 per month; Professional costs $999.00 per month, while Enterprise pricing is custom. A 14-day trial of ArkCloud RCM and ArkCloud Rehab requires no card and does not charge at its end. ArkCloud says its safeguards are designed to support HIPAA obligations but does not claim HIPAA certification; its SOC 2 Type II audit programme is in progress.

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Quadax

Quadax provides revenue cycle management software and services for healthcare organizations, covering patient access, claims, denials and appeals, reimbursement, analytics, and patient engagement. Its QDXOne platform brings automation, AI, task management, and revenue cycle operations together in a cloud service. Patient Access includes eligibility checks, insurance discovery, prior-authorization workflows, estimates of patient responsibility, and digital engagement tools. Xpeditor, its medical claims clearinghouse, validates claims in real time, applies payer-specific logic, and routes them automatically; it supports 837I, 837P, 837D, 276, and 277 transactions. Remittance Management provides payer electronic remittance advice access and can create secondary and tertiary COB claims automatically. Integrations include EHR/EMR, LIS, portals, CPOE, and IVR, using REST/JSON API, HL7, and CSV among other methods. Quadax also describes multi-factor authentication, role-based access controls, monitoring, audit logs, and TLS encryption. It serves hospitals, health systems, ambulatory and physician providers, laboratories, pathology groups, and DME/HME providers. Pricing is on request.

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