Array vs Opscale
Array
array.soOpscale
opscale.appSide by side
| Figure | Array | Opscale |
|---|---|---|
| Price from | $30/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Retail Store Operations Software | 8.3 (#8) | 8.0 (#12) |
| Security | Array says it uses encryption in transit and at rest, secure cloud infrastructure, regular security audits, and role-based access controls; the retail page also cites ISO 27001-backed compliance. | The privacy policy says Opscale applies encryption in transit, access controls and regular review as safeguards, and says it does not sell personal data. |
| Support | Array lists email and live chat support, a Help Center, and enterprise priority support with a dedicated account manager and optional phone support. | The contact page says Opscale replies to submitted messages within one business day; plan support ranges from email on Starter to priority chat and email on Growth. |
Plans
In their own words
Array
Array is retail operations software for teams coordinating stores and field work. It supports store inspections and brand audits through forms, photos, live feedback, and compliance reports. Teams can also manage stock checks, planograms, and visual merchandising with automated workflows and live reporting. Associates submit availability, shift swaps, and time-off requests for managers to review. Dashboards combine data from multiple forms and present charts, graphs, and maps in real time. Staff can collect data on mobile devices while offline and sync it after reconnecting. Array is available on Android, iOS, and web, with an API and integrations including Salesforce, Microsoft SharePoint, Google Drive, Google Sheets, Dropbox, Outlook, Zapier, Procore, and Stripe. Essential costs $30 a month per user, billed annually, for up to four users; Pro costs $40 a month per user, billed annually, for up to ten. Both include 100 public monthly submissions, with Pro providing 100 per user. Enterprise has custom limits and requires a quote. A 30-day trial is available; there is no free plan.
Opscale
Opscale is an operations management platform for coordinating tasks, checklists, scheduling, communication and operational records across sites, shifts and roles. Teams can assign tasks by role, department and shift, then capture timestamps, photos, notes and signatures. Records can be searched or exported up to a year back. Scheduling includes reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme. Opscale describes AI tools for drafting checklists and procedures, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges. Plans are priced per location, with user limits that depend on tier: Starter allows up to 10 users per location, Growth up to 25, and Scale has unlimited users. Scale adds an executive dashboard for task completion, compliance, attendance and outlet performance. Opscale serves shift-based businesses including restaurants, cafés, retail, hospitality, clinics, warehouses and manufacturing. It offers a free trial without a stated duration, and annual billing gives two months free compared with monthly billing.