Opscale
opscale.app
What it is
Opscale is an operations management platform for coordinating tasks, checklists, scheduling, communication and operational records across sites, shifts and roles. Teams can assign tasks by role, department and shift, then capture timestamps, photos, notes and signatures. Records can be searched or exported up to a year back. Scheduling includes reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme. Opscale describes AI tools for drafting checklists and procedures, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges. Plans are priced per location, with user limits that depend on tier: Starter allows up to 10 users per location, Growth up to 25, and Scale has unlimited users. Scale adds an executive dashboard for task completion, compliance, attendance and outlet performance. Opscale serves shift-based businesses including restaurants, cafés, retail, hospitality, clinics, warehouses and manufacturing. It offers a free trial without a stated duration, and annual billing gives two months free compared with monthly billing.
Spec sheet
- Purpose
- Opscale is an AI-native operations management platform for coordinating tasks, checklists, scheduling, communication and operational data across sites, shifts and roles.Read 2 Oct 2026 · opscale.app
- Audience
- Opscale says it serves shift-based businesses including restaurants, cafés, gas stations, retail, hospitality, clinics, warehouses and manufacturing, from single sites to multi-location groups.Read 2 Oct 2026 · opscale.app
- Trial
- The pricing FAQ says users can start free without a credit card, but does not state a trial duration.Read 2 Oct 2026 · opscale.app
- Security
- The privacy policy says Opscale applies encryption in transit, access controls and regular review as safeguards, and says it does not sell personal data.Read 2 Oct 2026 · opscale.app
- Support
- The contact page says Opscale replies to submitted messages within one business day; plan support ranges from email on Starter to priority chat and email on Growth.Read 2 Oct 2026 · opscale.app
- AI features
- Opscale describes AI tools for drafting checklists and SOPs, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges.Read 2 Oct 2026 · opscale.app
- Annual billing
- The pricing page says annual billing gives two months free compared with monthly billing across every plan.Read 2 Oct 2026 · opscale.app
- Dashboard
- The executive dashboard shows task completion, compliance, attendance and outlet performance and supports comparisons across outlets, cities, regions and countries.Read 2 Oct 2026 · opscale.app
- Data handling
- The privacy policy says operational records are retained while a workspace is active and as needed for legal obligations; location data is collected when geofenced attendance is enabled and with consent.Read 2 Oct 2026 · opscale.app
- Origin
- Opscale says it was born in Lebanon and describes its mission as building an operating system for food and beverage operations worldwide and beyond.Read 2 Oct 2026 · opscale.app
- Pricing basis
- Plans are priced per location, with user limits scaling by plan and unlimited users per location on Scale.Read 2 Oct 2026 · opscale.app
- Scheduling
- Smart Scheduling supports reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme.Read 2 Oct 2026 · opscale.app
- Tasks and records
- Teams can assign tasks by role, department and shift, capture timestamps, photos, notes and signatures, and search or export records up to a year back.Read 2 Oct 2026 · opscale.app
Plans and prices
Strong points and limits
Strong points
- Task records include photos, notes and signatures
- Scheduling accounts for availability
- Search and export records up to a year back
- Scale permits unlimited users per location
Limits
- No free plan
- Starter limits each location to 10 users
- Growth limits each location to 25 users
Who it suits
Opscale suits shift-based businesses that need to coordinate tasks, schedules and records across roles or locations. Its listed audiences range from restaurants and retail to clinics, warehouses and manufacturing.
Verdict
Opscale combines task coordination, scheduling and operational records, with AI tools described for several workflow tasks. Plans start at $99 a month, are priced per location and have different user limits.
Where Specifiction places it
- Retail Store Operations Software#12 of 288.0