FORM vs Opscale
FORM
form.comOpscale
opscale.appSide by side
| Figure | FORM | Opscale |
|---|---|---|
| Price from | $21/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Retail Store Operations Software | 9.1 (#2) | 8.0 (#12) |
| Support | Published support options include knowledge base, FAQs/forum, email/help desk, phone, chat, webinars, documentation, live online training and videos. | The contact page says Opscale replies to submitted messages within one business day; plan support ranges from email on Starter to priority chat and email on Growth. |
Plans
FORM
- FORM OpX$21 a month
- GoSpotCheck by FORM$35 a month
- Image RecognitionPriced on request
- For Operational Excellence$21 a month
- For Market Execution$35 a month
In their own words
FORM
FORM is a mobile digital assistant and field execution platform for frontline teams, covering daily tasks, data collection, communication and real-time intelligence. Its offerings include GoSpotCheck by FORM for market execution and FORM OpX for operational excellence. Market execution tools include a no-code task builder, mobile app, photo capture and reporting, alerts, and business intelligence dashboards. FORM's mobile image recognition AI analyzes products and prices in photos of shelves, displays, menus, back bars and coolers. FORM OpX is described for leaders in safety, compliance, manufacturing and facilities management. The mobile application can collect data without internet access, then upload responses and completed tasks when synchronized. FORM OpX is listed for iOS, Android, Windows and a web portal; the wider platform list also includes an API and self-hosted option. Listed prices are $21 a month for For Operational Excellence, with a 10-user minimum, and $35 a month for For Market Execution, with a 20-user minimum. FORM is paid and has no free plan; trials or proofs of concept are typically tied to one use case and require internal approvals.
Opscale
Opscale is an operations management platform for coordinating tasks, checklists, scheduling, communication and operational records across sites, shifts and roles. Teams can assign tasks by role, department and shift, then capture timestamps, photos, notes and signatures. Records can be searched or exported up to a year back. Scheduling includes reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme. Opscale describes AI tools for drafting checklists and procedures, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges. Plans are priced per location, with user limits that depend on tier: Starter allows up to 10 users per location, Growth up to 25, and Scale has unlimited users. Scale adds an executive dashboard for task completion, compliance, attendance and outlet performance. Opscale serves shift-based businesses including restaurants, cafés, retail, hospitality, clinics, warehouses and manufacturing. It offers a free trial without a stated duration, and annual billing gives two months free compared with monthly billing.