Arthur vs XMReality Remote Guidance
Arthur
arthur.digital
XMReality Remote Guidance
xmreality.comSide by side
| Figure | Arthur | XMReality Remote Guidance |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Extended Reality Software | 7.4 (#11) | 7.8 (#8) |
| Headquarters | San Mateo, California, United States | Linköping, Sweden |
| Integrations | Spaces lists LMS platforms, SharePoint, Jira, and enterprise apps; Vibe lists MS Teams and Jira as off-the-shelf integrations, with custom requests possible. | Ready-made integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier integrations. |
| Security | Arthur says data is encrypted in transit and at rest, regularly backed up, and hosted on AWS, by default in Frankfurt, Germany unless otherwise agreed. | XMReality says its cloud infrastructure and processes comply with GDPR, are certified to ISO 27001, and encrypt data in transit and at rest. |
Plans
XMReality Remote Guidance
- Basic$35 a month
- Professional$68 a month
- EnterprisePriced on request
In their own words
XMReality Remote Guidance
XMReality Remote Guidance connects on-site workers and remote experts through video and augmented reality for visual guidance. With Hands Overlay, an expert can demonstrate instructions using their hands in real time. People receiving help can join through a link in a mobile browser without an account or software download. Calls support up to 20 participants depending on plan. Users can capture snapshots, video, notes and step-by-step instructions, then generate PDF reports. When bandwidth falls, the software adjusts video quality and can display a high-quality pause image to keep guidance visible. Integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier. Custom integration options include REST APIs, webhooks and embeddable UI components, with APIs available to Enterprise customers. The service supports Android, iOS, Linux, macOS, web and Windows. Basic costs $35 a month per user with annual billing, or 42 USD with monthly billing, and includes up to five users. A 14-day trial is listed; there is no free plan.