Ascora vs Ember Software
Ascora
ascora.ioEmber Software
embersoftware.comSide by side
| Figure | Ascora | Ember Software |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Security System Installer Software | 8.4 (#3) | 8.0 (#8) |
| Headquarters | Ascora says it is designed, built and supported in Perth, Western Australia, and lists Austin, Texas as its North American base. | San Francisco, California, United States |
| Product | Ascora is a field service management platform for trade businesses. | Ember connects office staff, field technicians, and customers in one system for fire inspection workflows. |
| Security | Ascora says its cloud service is hosted in Microsoft data centres across multiple geographic regions and that communication with its central data is protected with 2,048-bit encryption. | The privacy policy says Ember uses commercially reasonable efforts to protect information and does not guarantee absolute security. |
| Support | The pricing comparison lists email and live chat support on all plans; Enterprise also includes priority support and a dedicated onboarding specialist. | The terms say online support is provided from 9 am to 6 pm PT, with possible additional support specified in a subscription order. |
Plans
In their own words
Ascora
Ascora is a field service management platform for trade businesses and contractors, including electrical, plumbing, and HVAC teams. It tracks jobs from booking to completion with assigned teams, checklists, photos, attachments, and live status updates. Visual drag-and-drop scheduling and inventory tracking across warehouses and vans help coordinate work and supplies. The platform also supports estimate building, recurring inspections, technician dispatch, contract management, equipment catalogs, billing, and invoicing. Accounting integrations include Xero, MYOB, and QuickBooks; other listed connections include EzzyBills, Groundplan, Stripe, eWay, Reece maX, and vControl. Ascora also offers an open API and Zapier connector. It has a web platform and native Android and iOS apps. Essentials costs $45 a month per user, while Elite costs $59 a month per user; Enterprise has custom pricing. A 14-day free trial is available without a credit card, and email and live chat support are listed on all plans. Essentials excludes equipment servicing, custom electronic forms, and stage-based project jobs.
Ember Software
Ember Software connects office staff, field technicians, and customers for fire inspection and job workflows. Its digital forms are designed for fire inspections and local compliance, and technicians can complete them offline on phones, tablets, or laptops; work syncs when service returns. Office teams can schedule, dispatch, and track technicians from a shared calendar. Inspection deficiencies can be turned into proposals with branded templates and digital customer approval. Billing creates invoices from job data, proposals, labor, and parts, then tracks invoice status. Ember says inspection reports can be sent directly to the AHJ. Its integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon. The product is presented for fire protection companies, including owners, service managers, and technicians. It is available on Android, iOS, and the web. Pricing is specified in an applicable subscription order, not listed publicly. Unless an order states otherwise, subscriptions run for 12 months and renew annually unless canceled. Online support is provided from 9 am to 6 pm PT; additional training or support may carry mutually agreed fees.