Ember Software
embersoftware.com
What it is
Ember Software connects office staff, field technicians, and customers for fire inspection and job workflows. Its digital forms are designed for fire inspections and local compliance, and technicians can complete them offline on phones, tablets, or laptops; work syncs when service returns. Office teams can schedule, dispatch, and track technicians from a shared calendar. Inspection deficiencies can be turned into proposals with branded templates and digital customer approval. Billing creates invoices from job data, proposals, labor, and parts, then tracks invoice status. Ember says inspection reports can be sent directly to the AHJ. Its integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon. The product is presented for fire protection companies, including owners, service managers, and technicians. It is available on Android, iOS, and the web. Pricing is specified in an applicable subscription order, not listed publicly. Unless an order states otherwise, subscriptions run for 12 months and renew annually unless canceled. Online support is provided from 9 am to 6 pm PT; additional training or support may carry mutually agreed fees.
Spec sheet
- Purpose
- Ember connects office, field, and customers in one system for fire inspection and job workflows.Read 4 Oct 2026 · embersoftware.com
- Product
- Ember connects office staff, field technicians, and customers in one system for fire inspection workflows.Read 3 Oct 2026 · embersoftware.com
- Integrations
- The integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon.Read 4 Oct 2026 · embersoftware.com
- Security
- The privacy policy says Ember uses commercially reasonable efforts to protect information and does not guarantee absolute security.Read 3 Oct 2026 · embersoftware.com
- Support
- The terms say online support is provided from 9 am to 6 pm PT, with possible additional support specified in a subscription order.Read 4 Oct 2026 · embersoftware.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · embersoftware.com
- AHJ submissions
- Ember says it sends inspection reports directly to the AHJ.Read 4 Oct 2026 · embersoftware.com
- Billing
- The billing feature generates invoices from job data, proposals, labor, and parts, and tracks invoice statuses.Read 3 Oct 2026 · embersoftware.com
- Data practices
- The privacy policy says the company does not sell personal information and may share it with service providers, where legally required, or in a business transfer.Read 3 Oct 2026 · embersoftware.com
- Digital forms
- It offers digital fire inspection forms designed for speed and local compliance.Read 3 Oct 2026 · embersoftware.com
- Inspection forms
- It provides digital fire inspection forms designed for speed and local compliance.Read 4 Oct 2026 · embersoftware.com
- Intended customers
- The product is presented for fire protection companies and their owners, service managers, and technicians.Read 4 Oct 2026 · embersoftware.com
- Mobile and offline use
- Inspection forms work on phones, tablets, and laptops, and technicians can complete inspections offline with work syncing when service returns.Read 3 Oct 2026 · embersoftware.com
- Offline use
- The homepage says teams can work online or offline from any device.Read 4 Oct 2026 · embersoftware.com
- Privacy and security
- The privacy policy says Ember uses commercially reasonable efforts to protect information but cannot guarantee absolute security.Read 4 Oct 2026 · embersoftware.com
- Proposals
- Ember can turn inspection deficiencies into proposals and supports branded templates and digital customer approval.Read 3 Oct 2026 · embersoftware.com
- Proposals and billing
- Ember turns inspection deficiencies into proposals and supports billing and invoicing.Read 4 Oct 2026 · embersoftware.com
- Scheduling
- Office teams can schedule, dispatch, and track technicians using one calendar.Read 4 Oct 2026 · embersoftware.com
- Subscription term
- Unless an order specifies otherwise, the subscription period is 12 months and renews annually unless canceled.Read 4 Oct 2026 · embersoftware.com
- Supported devices
- The terms list current iOS and Android major versions, plus recent versions of Chrome, Firefox, Safari, and Edge.Read 4 Oct 2026 · embersoftware.com
- Target users
- The features page organizes the product for technicians and office teams at fire protection businesses.Read 3 Oct 2026 · embersoftware.com
- Training
- The terms provide basic live training and say additional training or support may carry mutually agreed fees.Read 4 Oct 2026 · embersoftware.com
Plans and prices
Ember Software Priced on request Pricing is specified in an applicable Subscription Order; no public price listed Read 4 Oct 2026 · embersoftware.com
Strong points and limits
Strong points
- Inspection forms work offline and sync later
- Shared calendar supports scheduling and dispatch
- Deficiencies can become digitally approved proposals
- Invoices draw on job data, labor, and parts
Limits
- Pricing is specified in a subscription order
- Listed integrations are marked coming soon
- Subscriptions renew annually unless canceled
Who it suits
Ember is intended for fire protection companies whose technicians conduct inspections and whose office teams schedule work, prepare proposals, and manage billing. Its offline forms may suit field teams working without service access.
Verdict
Ember covers inspection work from field forms through scheduling, proposals, and billing. Buyers should confirm subscription pricing and which listed integrations are available, since several are marked coming soon.
Where Specifiction places it
- Security System Installer Software#8 of 278.0
