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traqR

traqr.com.au

From A$99/mo Free trial WebiOSAndroid
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Spec score 8.3 #8 of 31 in Fire Protection Software

What it is

traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.

Spec sheet

What it does
traqR is a field-service platform for Australian fire-protection contractors covering AS 1851 servicing, asset registers, defects, quoting, scheduling, invoicing and compliance reporting.Read 15 Oct 2026 · traqr.com.au
Purpose
traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness.Read 2 Oct 2026 · traqr.com.au
Integrations
The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services.Read 15 Oct 2026 · traqr.com.au
Security
The maker says every user has two-factor sign-in and each business’s data is kept separate.Read 2 Oct 2026 · traqr.com.au
Support
Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim.Read 15 Oct 2026 · traqr.com.au
Accounting integrations
traqR connects to Xero and QuickBooks Online to sync accounting information, including invoices and expenses.Read 2 Oct 2026 · traqr.com.au
Accounting sync
Invoices, quotes, purchase orders, expenses and timesheets can synchronize with Xero, with QuickBooks Online also supported.Read 15 Oct 2026 · traqr.com.au
AFSS
The platform provides an NSW annual fire-safety-statement workflow with readiness tracking and practitioner and owner sign-off.Read 15 Oct 2026 · traqr.com.au
AI agents
Quote Agent drafts priced quotes from plain-English descriptions and Agent SWMS prepares safety-method statements.Read 15 Oct 2026 · traqr.com.au
AI features
AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS.Read 2 Oct 2026 · traqr.com.au
AS 1851 servicing
Service contracts schedule monthly, six-monthly, yearly and five-yearly routines and attach results to each asset.Read 15 Oct 2026 · traqr.com.au
Asset management
The asset register supports QR scanning, service intervals, inspection history and defect tracking for assets at each site.Read 2 Oct 2026 · traqr.com.au
Asset register
Each fire asset can have a QR or barcode, location, service interval, inspection history and defect status.Read 15 Oct 2026 · traqr.com.au
Client portal
Clients receive logins to view service history, reports, defects, quotes, invoices and card-payment options.Read 15 Oct 2026 · traqr.com.au
Company background
The maker says the founder spent 30 years in the Australian fire-protection industry before creating traqR.Read 15 Oct 2026 · traqr.com.au
Data hosting
The privacy policy lists Supabase database and file storage in the United States or EU, and Vercel web and API hosting in the United States.Read 2 Oct 2026 · traqr.com.au
Data ownership
Customers retain ownership of business data and may request an export within 30 days after termination.Read 15 Oct 2026 · traqr.com.au
Data protection
The privacy policy states that data is encrypted in transit using TLS 1.2 or higher, encrypted at rest within Supabase infrastructure, access restricted, and regularly backed up.Read 2 Oct 2026 · traqr.com.au
Data retention
Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion.Read 15 Oct 2026 · traqr.com.au
Defect workflow
A failed asset can be turned into a pre-filled remedial quote from the field.Read 15 Oct 2026 · traqr.com.au
Encryption and hosting
Data is hosted on Supabase and Vercel, encrypted with TLS 1.2 or higher in transit, encrypted at rest and regularly backed up.Read 15 Oct 2026 · traqr.com.au
External identity record
A separate LinkedIn page for TraQR Software describes a privately held Daphne, Alabama company founded in 2025 with 2–10 employees, also distinct from traqr.com.au.Read 15 Oct 2026 · linkedin.com
External registry record
Australia's ABN Lookup lists TRAQQ PTY LTD as an active private company from 12 May 2020 in NSW; the spelling differs from traqR and the page does not identify the software maker.Read 15 Oct 2026 · abr.business.gov.au
Intended customers
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews.Read 2 Oct 2026 · traqr.com.au
Job workflow
The platform connects contracts, scheduling, on-site testing, reporting, defect quoting and invoicing in one workflow.Read 2 Oct 2026 · traqr.com.au
Licence terms
The terms grant only a limited, non-exclusive internal-use licence, identify Traqr as owner of the software and prohibit reverse engineering.Read 15 Oct 2026 · traqr.com.au
Limit: native iPhone
The maker says the iPhone app is still in beta and requires requesting access by email.Read 15 Oct 2026 · traqr.com.au
Limit: platform availability
The terms allow Traqr to modify, suspend or discontinue service components with reasonable notice.Read 15 Oct 2026 · traqr.com.au
Limit: refunds
Partial-period refunds are generally excluded unless Australian Consumer Law requires them.Read 15 Oct 2026 · traqr.com.au
Mobile app
Technicians use the field app in a phone browser, and the maker says a native iPhone app is in beta testing.Read 2 Oct 2026 · traqr.com.au
Mobile delivery
Technicians currently use a phone browser; the native iPhone application is described as being in beta.Read 15 Oct 2026 · traqr.com.au
Offline field work
Technicians can capture tests, photos, signatures and reports without connectivity and synchronize when signal returns.Read 15 Oct 2026 · traqr.com.au
Offline work
The field app can capture work without signal and sync it when connectivity returns.Read 2 Oct 2026 · traqr.com.au
Payment integration
The maker says customers can take card payments through Stripe.Read 2 Oct 2026 · traqr.com.au
Privacy and compliance
The privacy policy says personal information is handled in accordance with the Australian Privacy Act 1988 and Australian Privacy Principles.Read 2 Oct 2026 · traqr.com.au
Privacy compliance
The privacy policy says processing follows Australia's Privacy Act 1988 and Australian Privacy Principles.Read 15 Oct 2026 · traqr.com.au
Rating on Apple App Store
An Apple listing named TRAQR shows 2.7 out of 5 from 11 ratings; its reviews describe an Indian vehicle-tracking app and are not evidence about the Australian fire-protection product.Read 15 Oct 2026 · apps.apple.com
Rating on Trustpilot
A Trustpilot listing for traqr.co.uk shows 2.8 out of 5 from 3 reviews; the page identifies a London software company and does not establish a connection to traqr.com.au.Read 15 Oct 2026 · trustpilot.com
Scheduling
Office users can roster jobs, dispatch shifts, track acceptance and feed technician timesheets into job costs.Read 15 Oct 2026 · traqr.com.au
Security controls
The maker states that every user has two-factor sign-in and that business data is kept separate.Read 15 Oct 2026 · traqr.com.au

Plans and prices

1 to 5 Users A$99 a month $99/month 1 to 5 users · Unlimited jobs, clients & assets · All features included Read 2 Oct 2026 · traqr.com.au
Starter A$149 a month $149/month; $1,490/year 1–3 users · all features · unlimited jobs, clients and assets Read 15 Oct 2026 · traqr.com.au
6 to 10 Users A$199 a month $199/month 6 to 10 users · Unlimited jobs, clients & assets · All features included Read 2 Oct 2026 · traqr.com.au
Professional A$359 a month $359/month; $3,590/year 4–10 users · all features · unlimited jobs, clients and assets Read 15 Oct 2026 · traqr.com.au
11 to 50 Users A$399 a month $399/month 11 to 50 users · Unlimited jobs, clients & assets · All features included Read 2 Oct 2026 · traqr.com.au
51 to 200 Users A$799 a month $799/month 51 to 200 users · Unlimited jobs, clients & assets · All features included Read 2 Oct 2026 · traqr.com.au
Business A$799 a month $799/month; $7,990/year 11–20 users · all features · unlimited jobs, clients and assets Read 15 Oct 2026 · traqr.com.au
Business Plus A$1,200 a month $1,200/month; $12,000/year 21–30 users · all features · unlimited jobs, clients and assets Read 15 Oct 2026 · traqr.com.au
Custom Priced on request Custom pricing 30+ users · dedicated onboarding · data migration assistance · custom integrations · priority support · tailored deployment Read 15 Oct 2026 · traqr.com.au
Enterprise · 200+ Users Priced on request Custom pricing 200+ users · Dedicated onboarding · Data migration assistance · Custom integrations · Enterprise support · Tailored deployment Read 2 Oct 2026 · traqr.com.au

Every traqR plan and price →

Strong points and limits

Strong points

  • Connects servicing, scheduling, reporting, and invoicing.
  • Offline field work syncs when connectivity returns.
  • Asset register includes QR scanning and defect tracking.
  • All features are included in listed user tiers.

Limits

  • No free plan; trial lasts 14 days.
  • Field app runs in a phone browser.
  • Native iPhone app is in beta testing.

Who it suits

traqR suits Australian fire protection contractors, from owner-operators to businesses running multiple crews. It is oriented around fire servicing and compliance workflows, with mobile field work and offline capture.

Verdict

traqR brings fire-service job workflows, asset records, offline field capture, and accounting connections together. Buyers should match the monthly user tier to their crew size and note the phone-browser field app.

Where Specifiction places it

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