FireDeck vs traqR
FireDeck
firedeck.apptraqR
traqr.com.auSide by side
| Figure | FireDeck | traqR |
|---|---|---|
| Price from | $29/mo | A$99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 13 | 10 |
| Spec score · Fire Protection Software | 8.9 (#3) | 8.3 (#8) |
| Data retention | Project data remains read-only for at least 90 days after cancellation, billing records are retained for seven years, and encrypted backups may remain for up to 35 days. | Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion. |
| Integrations | Customer Invoicing exports QuickBooks-ready CSV, and the AI Assistant connects to Microsoft 365 inbox and calendar and supports Telegram approval taps. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Security | The privacy policy states that data is encrypted in transit with HTTPS/TLS 1.2+ and at rest, and that passwords are stored as salted hashes. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Security controls | FireDeck states TLS 1.2 or newer in transit, encryption at rest, salted password hashing, role-based production access, logged access, dependency updates, vulnerability scanning, and incident response. | The maker states that every user has two-factor sign-in and that business data is kept separate. |
| Support | The Help Center provides product guides and directs users to email support when they cannot find an answer. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
| What it does | FireDeck is an all-in-one contractor platform covering fire-alarm submittals, field service, compliance, invoicing, receipts, and AI assistants. | traqR is a field-service platform for Australian fire-protection contractors covering AS 1851 servicing, asset registers, defects, quoting, scheduling, invoicing and compliance reporting. |
Plans
FireDeck
- Customer Invoicing$29 a month
- Public testing — Customer Invoicing$29 a month
- Public testing — Submittals$29.99 a month
- Submittals$29.99 a month
- Public testing — Receipts & Reconciliation$30 a month
- Receipts & Reconciliation$30 a month
- Inspections & Compliance$49 a month
- AI Answering Service$99 a month
- Canvas Floor Plans$99 a month
- Field Service & Inspections$99 a month
traqR
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- 51 to 200 UsersA$799 a month
- BusinessA$799 a month
- Business PlusA$1,200 a month
- CustomPriced on request
- Enterprise · 200+ UsersPriced on request
In their own words
FireDeck
FireDeck is an all-in-one contracting platform for fire alarm work. It began as a fire-alarm submittal generator and also includes field service, inspections, invoicing, receipts, and AI tools. Submittal PDFs combine battery calculations, voltage-drop analysis, a device matrix, and embedded cut sheets. Supported panels include Fire-Lite, Notifier, Potter, and Silent Knight, with a generic worksheet for other panels. The tablet field app supports offline inspections and work orders, GPS timesheets, dispatch mapping, inventory, photos, and customer signatures. Inspections & Compliance tracks NFPA 10 extinguisher and NFPA 25 sprinkler schedules, deficiencies, impairments, and per-site invoicing. Canvas provides browser-based floor-plan building with NFPA 72 placement, coverage checks, addressing, plan sheets, and riser diagrams. Invoicing exports QuickBooks-ready CSV files. The AI Assistant connects to Microsoft 365 and supports Telegram approvals. FireDeck records payments but does not process customer card payments online. Public-testing modules are free; listed plans range from $29 a month to $149 a month.
traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.