FireLab Aries vs traqR
FireLab Aries
firelabinc.comtraqR
traqr.com.auSide by side
| Figure | FireLab Aries | traqR |
|---|---|---|
| Price from | $299/mo | A$99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 10 |
| Spec score · Fire Protection Software | 9.0 (#2) | 8.3 (#8) |
| Integrations | QuickBooks integration is listed for automating invoicing; no other named integration is listed on the feature page. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Purpose | Aries is a cloud-based platform for running fire life safety inspections, testing, maintenance, quotes, and repairs. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Scheduling | The system schedules jobs, sends recurring-inspection reminders and supports dispatching. | Office users can roster jobs, dispatch shifts, track acceptance and feed technician timesheets into job costs. |
| Support | Pricing includes unlimited customer support; the site lists phone hours Monday through Friday, 9 AM to 5 PM Eastern. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
| What it does | Aries is a cloud platform for fire-life-safety inspection, testing, maintenance, quotes and repairs. | traqR is a field-service platform for Australian fire-protection contractors covering AS 1851 servicing, asset registers, defects, quoting, scheduling, invoicing and compliance reporting. |
Plans
traqR
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- 51 to 200 UsersA$799 a month
- BusinessA$799 a month
- Business PlusA$1,200 a month
- CustomPriced on request
- Enterprise · 200+ UsersPriced on request
In their own words
FireLab Aries
FireLab Aries is a cloud-based platform for fire life safety inspections, testing, maintenance, quotes, and repairs. It offers 17 report categories, including quote and work-order forms, and lets users add or remove questions to customize reports. Deficiencies from inspection reports can become quotes and be tracked through completion. Aries supports recurring inspections, job scheduling, and reminders for monthly jobs, alongside GPS, technician time tracking, and inventory tracking for warehouse stock and technicians' vehicles. Completed inspection reports are emailed to customers as PDFs and saved in the cloud database. Customers can view reports and schedule service through a portal, and QuickBooks integration is listed for automating invoicing. FireLab says reports comply with NFPA and Joint Commission requirements. Aries is available on web and Apple, Android, and Windows devices. Spark costs $299 a month and lists unlimited technicians, reports, and customer support; Flame costs $399 a month and Blaze costs $499 a month. A free 14-day trial is offered without a credit card. Phone support is listed Monday through Friday, 9 AM–5 PM EST.
traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.