FireLab Aries
firelabinc.com
What it is
FireLab Aries is a cloud-based platform for fire life safety inspections, testing, maintenance, quotes, and repairs. It offers 17 report categories, including quote and work-order forms, and lets users add or remove questions to customize reports. Deficiencies from inspection reports can become quotes and be tracked through completion. Aries supports recurring inspections, job scheduling, and reminders for monthly jobs, alongside GPS, technician time tracking, and inventory tracking for warehouse stock and technicians' vehicles. Completed inspection reports are emailed to customers as PDFs and saved in the cloud database. Customers can view reports and schedule service through a portal, and QuickBooks integration is listed for automating invoicing. FireLab says reports comply with NFPA and Joint Commission requirements. Aries is available on web and Apple, Android, and Windows devices. Spark costs $299 a month and lists unlimited technicians, reports, and customer support; Flame costs $399 a month and Blaze costs $499 a month. A free 14-day trial is offered without a credit card. Phone support is listed Monday through Friday, 9 AM–5 PM EST.
Spec sheet
- What it does
- Aries is a cloud platform for fire-life-safety inspection, testing, maintenance, quotes and repairs.Read 15 Oct 2026 · firelabinc.com
- Purpose
- Aries is a cloud-based platform for running fire life safety inspections, testing, maintenance, quotes, and repairs.Read 3 Oct 2026 · firelabinc.com
- Trial
- The signup page offers a free 14-day trial, and the homepage says no credit card is required.Read 3 Oct 2026 · aries4.firelabinc.com
- Integrations
- QuickBooks integration is listed for automating invoicing; no other named integration is listed on the feature page.Read 15 Oct 2026 · firelabinc.com
- Compliance
- FireLab says Aries reports are NFPA and Joint Commission compliant.Read 3 Oct 2026 · firelabinc.com
- Support
- Pricing includes unlimited customer support; the site lists phone hours Monday through Friday, 9 AM to 5 PM Eastern.Read 15 Oct 2026 · firelabinc.com
- API mention
- The subscription agreement refers to a proprietary FireLab API, but FireLab does not publish public API reference documentation or SDKs on its site.Read 15 Oct 2026 · firelabinc.com
- App listing rating
- The Aries.Firelab iOS listing shown by AppRecs has a 1.6 out of 5 rating; the page does not state a rating count.Read 15 Oct 2026 · apprecs.com
- Availability
- The subscription agreement states a 99.5% system availability target during each calendar year of the subscription term, subject to listed exclusions.Read 3 Oct 2026 · firelabinc.com
- Availability commitment
- The service-level exhibit targets at least 99.5% annual availability, excluding listed events such as maintenance, force majeure and customer-network problems.Read 15 Oct 2026 · firelabinc.com
- Company founding
- LinkedIn lists FireLab, inc. as founded in 2012.Read 15 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists New York headquarters at 459 Columbus Avenue.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists FireLab, inc. as a privately held software-development company with 2–10 employees.Read 15 Oct 2026 · linkedin.com
- Compliance claim
- FireLab says its reports follow NFPA standards and Joint Commission requirements.Read 15 Oct 2026 · firelabinc.com
- Custom reports
- Users can add or remove questions to tailor reports to their needs.Read 3 Oct 2026 · firelabinc.com
- Customer portal
- Customers can be invited to view reports and schedule service through a portal.Read 15 Oct 2026 · firelabinc.com
- Deficiencies
- Aries can convert deficiencies found in inspection reports into quotes and track each deficiency from quote to completion.Read 3 Oct 2026 · firelabinc.com
- Deficiency automation
- Inspection deficiencies can automatically become quotes and remain tracked through completion.Read 15 Oct 2026 · firelabinc.com
- Documentation
- The subscription agreement defines documentation as administrative and user manuals supplied by FireLab, but no public documentation portal is linked from the site.Read 15 Oct 2026 · firelabinc.com
- Field tools
- Aries includes GPS, technician time tracking, and inventory tracking for warehouse stock and technicians’ vehicles.Read 3 Oct 2026 · firelabinc.com
- GPS
- GPS is embedded for locating field technicians and recording their positions.Read 15 Oct 2026 · firelabinc.com
- Hosting model
- The agreement says Aries is web-based and cannot be installed on customer-controlled servers without FireLab consent.Read 15 Oct 2026 · firelabinc.com
- Inspection workflow
- The app collects technician answers and generates a completed inspection report immediately.Read 15 Oct 2026 · firelabinc.com
- Integration
- FireLab lists QuickBooks integration for automating invoicing.Read 3 Oct 2026 · firelabinc.com
- Inventory
- Inventory tools track parts and equipment in warehouses and technicians' vehicles.Read 15 Oct 2026 · firelabinc.com
- Invoicing
- Aries automatically invoices completed inspections and work orders.Read 15 Oct 2026 · firelabinc.com
- Legal entity
- The subscription agreement identifies the provider as FireLab LLC at 276 Fifth Avenue, Suite 704-1720, New York, NY 10001.Read 15 Oct 2026 · firelabinc.com
- License model
- The agreement grants a limited, revocable, non-exclusive and non-transferable right to use the proprietary service, so it is not open source.Read 15 Oct 2026 · firelabinc.com
- Limit: AHJ submission
- FireITM could not confirm direct electronic authority-having-jurisdiction submission and said reports appear PDF-based.Read 15 Oct 2026 · fireitm.com
- Limit: independent evidence
- FireITM says there are very few independent public reviews, so most performance claims come from FireLab itself.Read 15 Oct 2026 · fireitm.com
- Limit: offline mode
- FireITM says offline operation appears in third-party listings but is not confirmed on FireLab's own website.Read 15 Oct 2026 · fireitm.com
- Messaging and language
- The feature list includes instant messaging and a Spanish-language version.Read 15 Oct 2026 · firelabinc.com
- PDF delivery
- Completed reports are emailed as PDFs to the company and customer before the technician leaves, then stored in the cloud.Read 15 Oct 2026 · firelabinc.com
- Praise: customization and cost
- The same Reddit discussion described Aries as more cost-effective and fully customizable than another option, while noting it was relatively new after relaunch.Read 15 Oct 2026 · reddit.com
- Praise: field reporting
- A Reddit user reported that Aries made inspections faster after data entry and produced attractive, easy-to-read reports with unlimited notes and photos.Read 15 Oct 2026 · reddit.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
- Report coverage
- FireLab lists 17 report categories, including alarm, sprinkler, extinguisher, fire door, pump, suppression, quote and work order reports.Read 15 Oct 2026 · firelabinc.com
- Report customization
- Administrators can add or remove report questions and use customizable checklists.Read 15 Oct 2026 · firelabinc.com
- Report delivery
- Aries emails completed inspection reports as PDFs to the customer and saves them to its cloud database.Read 3 Oct 2026 · firelabinc.com
- Scheduling
- The system schedules jobs, sends recurring-inspection reminders and supports dispatching.Read 15 Oct 2026 · firelabinc.com
- Security commitment
- FireLab promises commercially reasonable physical and logical safeguards against unauthorized access and says it will use reasonable efforts to remedy breaches.Read 15 Oct 2026 · firelabinc.com
- Supported devices
- FireLab says Aries can be used on Apple, Android, and Windows devices.Read 3 Oct 2026 · firelabinc.com
- System requirements
- FireLab says Aries works on Apple, Android and Windows devices and describes tablet or smartphone access; it does not publish detailed OS or hardware versions.Read 15 Oct 2026 · firelabinc.com
- Technician time
- Time cards record working, driving, break and miscellaneous technician time.Read 15 Oct 2026 · firelabinc.com
Plans and prices
Strong points and limits
Strong points
- Customizable reports span 17 categories.
- Deficiencies can be tracked from quote to completion.
- Includes GPS, technician time, and inventory tracking.
- 14-day trial does not require a credit card.
Limits
- No free plan is listed.
- Spark starts at $299 a month.
- Phone support is limited to listed weekday hours.
Who it suits
Aries suits fire life safety service providers managing inspections, deficiencies, quotes, and repairs. Its scheduling, field tracking, customer portal, and invoicing integration are relevant to teams coordinating technicians and customer records.
FireLab Aries in depth
Read the full write-up
Overview
FireLab Aries is a cloud platform for fire and life-safety inspection, testing, maintenance, quoting, and repairs. It is best suited to established fire-protection teams that want inspection findings to lead directly into service work. Its connected deficiency workflow is a strong reason to consider it; the $299.00 USD monthly entry price makes it a poor fit for buyers seeking a free or low-cost starting point.
Key features
Aries combines 17 report categories, including quotes and work orders, with the ability to add or remove report questions. That flexibility can accommodate different reporting needs, while completed inspection reports are emailed as PDFs and stored in the cloud. FireLab says its reports comply with NFPA and Joint Commission requirements.
The most useful operational link is between an inspection deficiency and its follow-up: teams can turn findings into quotes and track them through completion. This makes Aries more than a record-keeping tool, particularly for companies that need to manage the path from inspection to repair.
Recurring inspections, job scheduling, and monthly-job reminders support repeat work. GPS, technician time tracking, and inventory tracking across warehouse stock and technicians’ vehicles add field oversight. QuickBooks integration is intended to automate invoicing, and the customer portal lets customers view reports and schedule service.
Aries includes inspection management, work orders, compliance records, a technician mobile app, and offline mobile mode. Unlimited reports and technicians on every plan remove obvious usage caps, while unlimited customer support is included. FireLab lists phone support Monday through Friday, 9 AM–5 PM EST. Its subscription agreement sets a 99.5% annual system availability target, subject to exclusions.
Pricing
All three plans are billed monthly in USD and include unlimited technicians, unlimited reports, and unlimited customer support. A free 14-day trial is offered, with no credit card required; there is no free plan.
Spark — $299 a month: The lowest-cost option for teams that want Aries’ uncapped technicians and reports without paying for a higher-priced tier.
Flame — $399 a month: Includes the same stated allowances.
Blaze — $499 a month: Also includes unlimited technicians, reports, and support. No distinct additional inclusion is stated, so buyers should confirm what the higher price adds before choosing it.
For a team that needs the described inspection-to-repair workflow, Spark is the clearest starting point. The higher tiers are difficult to assess from their stated inclusions alone. The trial offers a way to evaluate fit before committing to a paid subscription.
Platforms
Aries supports Android, iOS, web, and Windows. FireLab says it works on Apple, Android, and Windows devices, and the product includes offline mobile mode—a practical advantage for technicians who cannot rely on continuous connectivity in the field.
Who it's for
Aries is a good fit for fire-protection businesses managing recurring inspections and service work, especially those that want to convert documented deficiencies into quotes and follow each through completion. Its customer portal, scheduling tools, field tracking, and QuickBooks integration suit teams coordinating both technicians and customers.
It is less compelling for solo operators or small firms primarily seeking the lowest-cost way to produce inspection reports. There is no free plan, and even Spark costs $299 a month; the stated unlimited technician allowance is most valuable to organizations that will actually use it.
Pros and cons
Pro: Deficiencies can move from inspection findings to quotes and tracked completion, connecting reporting with repair follow-through.
Pro: Seventeen report categories and editable questions give teams flexibility across inspection and work-order reporting.
Pro: Every plan includes unlimited technicians, reports, and support, with offline mobile mode for field use.
Con: The $299.00 USD monthly starting price and lack of a free plan put Aries out of reach for budget-first buyers.
Con: Flame and Blaze cost more while their stated plan inclusions match Spark, leaving their added value unclear.
Alternatives
fireNspec is worth considering when a free starting point matters more than a clearly stated monthly entry price: its free plan includes unlimited inspections, barcode scans, and PDF reports, with Android, iOS, and web support. HiveSuite may suit a smaller operation looking for a defined low-cost team plan, with Solo at £34.99 a month for one admin and two crew, including VAT.
traqR offers a stated 99.00 AUD monthly plan for one to five users, with unlimited jobs, clients, and assets, making it a comparison for teams with a defined small user count. Uptick is another option for buyers considering fire-protection software with per-user pricing based on office and field colleagues; its price is custom pricing.
Firebug EXT is an alternative for buyers who want to request pricing and a demo. Gauzic may fit a business with up to three technicians and two office users seeking a stated $149.00 USD monthly Business plan, with additional users priced separately. KomplyOS is a candidate for teams whose needs center on managing up to 15 buildings and five users, with scheduling, dispatch, and a read-only client portal in its Starter plan.
Serfy is another option for buyers comparing task and work-order management at €25 a month for up to 25 users. Browse the Fire Protection Software category for more choices.
Verdict
Choose FireLab Aries if your fire-protection team needs inspections, scheduling, customer access, and a managed route from deficiencies to repair completion in one platform. Its broad reporting, field tools, and uncapped technicians make the case for teams with ongoing service workloads. Look elsewhere if price is the priority, or if you cannot identify a reason to pay more for Flame or Blaze than for Spark.
Verdict
Aries links inspection reporting with deficiency follow-up, scheduling, and customer access. Compare the monthly plan costs and confirm that its listed devices and report workflow fit your operation.
Where Specifiction places it
- Fire Protection Software#2 of 319.0