Ember Software vs Servgrow
Ember Software
embersoftware.com
Servgrow
servgrow.comSide by side
| Figure | Ember Software | Servgrow |
|---|---|---|
| Price from | — | $2.67/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Security System Installer Software | 8.0 (#8) | 8.8 (#2) |
| Headquarters | San Francisco, California, United States | Phoenix, Arizona, United States |
| Product | Ember connects office staff, field technicians, and customers in one system for fire inspection workflows. | Servgrow describes itself as pest control business software for online requests, estimates, scheduling, dispatch, customer updates, invoicing, payments, and automated customer follow-up campaigns. |
| Scheduling | Office teams can schedule, dispatch, and track technicians using one calendar. | The calendar supports drag-and-drop scheduling by day, week or month and keeps office and field views synchronized. |
| Security | The privacy policy says Ember uses commercially reasonable efforts to protect information and does not guarantee absolute security. | Servgrow's privacy policy says it uses physical, managerial, and technical safeguards but cannot ensure or warrant the security of information transmitted to or stored on the service. |
| Support | The terms say online support is provided from 9 am to 6 pm PT, with possible additional support specified in a subscription order. | Capterra lists email/help desk, phone, chat, FAQs/forum and knowledge-base support plus live online sessions, webinars, documentation and videos. |
Plans
Servgrow
- PRO$19 a month
- PLUS$32 a year
- PLUS$32 a month
- PRO$228 a year
- GROW$13,932 a year
- GROW$13,932 a month
In their own words
Ember Software
Ember Software connects office staff, field technicians, and customers for fire inspection and job workflows. Its digital forms are designed for fire inspections and local compliance, and technicians can complete them offline on phones, tablets, or laptops; work syncs when service returns. Office teams can schedule, dispatch, and track technicians from a shared calendar. Inspection deficiencies can be turned into proposals with branded templates and digital customer approval. Billing creates invoices from job data, proposals, labor, and parts, then tracks invoice status. Ember says inspection reports can be sent directly to the AHJ. Its integrations page lists The Compliance Engine, QuickBooks Online and Desktop, Salesforce, Outlook, Sage, IROL, and LivSafe as coming soon. The product is presented for fire protection companies, including owners, service managers, and technicians. It is available on Android, iOS, and the web. Pricing is specified in an applicable subscription order, not listed publicly. Unless an order states otherwise, subscriptions run for 12 months and renew annually unless canceled. Online support is provided from 9 am to 6 pm PT; additional training or support may carry mutually agreed fees.
Servgrow
Servgrow is pest control business software for managing requests, estimates, scheduling, dispatch, customer updates, invoicing, payments, and follow-up campaigns. It lists work ranging from general pest programs and termite treatment to wildlife removal, commercial food-safety accounts, and real estate transaction inspections. Estimates can include optional add-ons, and automated workflows can follow up with customers. Scheduling tools include job management, appointment reminders, and On My Way texts. Field teams can record photos and videos and use custom forms and checklists. Customers can book online and pay online, by card in the field, or with a deposit when approving an estimate. Dedicated Android and iOS apps are available. QuickBooks Online Sync and the Servgrow API are listed as GROW plan features. PRO is listed at $228.00 per year (billed annually; $19.00/month equivalent) for one user. A 14-day trial does not require a credit card, and training, support, and customer and service imports are included on every plan. Additional seats require a call.