ADCSmart

Spec sheet

Purpose

ADCSmart is alarm monitoring center automation software for managing alarm monitoring operations.Read 5 Oct 2026 · alarmdc.com

Integrations

The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system.Read 5 Oct 2026 · alarmdc.com

Security

The maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company.Read 5 Oct 2026 · alarmdc.com

Support

The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel.Read 5 Oct 2026 · alarmdc.com

Headquarters

Konya, TurkeyRead 28 Sep 2026 · alarmdc.com

Alarm receiver

The ADCSmart IP Receiver can receive signals from panels communicating using SIA DC-09 format.Read 5 Oct 2026 · alarmdc.com

Automation

ADCSmart can automate subscriber renewals, work order assignments, collections, contracts, and e-invoice delivery.Read 5 Oct 2026 · alarmdc.com

Capacity

The product page says ADCSmart can track up to 1 million subscribers without updates and that licensing has no subscriber limit.Read 5 Oct 2026 · alarmdc.com

Core package

The main package includes ADCSmart Client, ADCSmart Reader, and ADCSmart Service.Read 5 Oct 2026 · alarmdc.com

Customer and field access

Its web-based Online Transaction Center lets customers and field staff access alarm, subscription, service, and account functions.Read 5 Oct 2026 · alarmdc.com

Customer and field portal

The Online Transaction Center is a web application for customers and field staff to manage alarm subscriptions, panels, service orders, and related tasks.Read 5 Oct 2026 · alarmdc.com

Demo and trial

A demo installation is not available because company infrastructure must be configured, but live environment tests are available.Read 5 Oct 2026 · alarmdc.com

Hosting and infrastructure

The maker says the standard package needs two servers and a full installation with all modules needs at least five servers.Read 5 Oct 2026 · alarmdc.com

Intended customers

The maker describes Alarmdc as focused on alarm monitoring solutions and ADCSmart as software for alarm monitoring centers.Read 5 Oct 2026 · alarmdc.com

Main package

The main package contains ADCSmart Client, ADCSmart Reader, and ADCSmart Service, with additional modules available.Read 5 Oct 2026 · alarmdc.com

Modules

Optional modules include technical team automation, alarm rental automation, dealer management, CRM, installation tracking, and online payments.Read 5 Oct 2026 · alarmdc.com

Operations

Features include signal monitoring, subscriber and service management, billing, collections, renewals, CRM, installation tracking, and technical team automation.Read 5 Oct 2026 · alarmdc.com

Operator tools

The software provides multicore signal processing and an operator screen that assigns tasks when intervention is required.Read 5 Oct 2026 · alarmdc.com

Pricing process

The maker asks prospective customers to submit company information and says experts provide a configuration proposal and implementation roadmap tailored to the business.Read 5 Oct 2026 · alarmdc.com

Remote controls

For supported alarm panels or GPRS, LAN, or Wi-Fi modules, customers and operators can remotely arm or disarm systems and manage connected outputs.Read 5 Oct 2026 · alarmdc.com

Security and data

The maker says data is encrypted and stored exclusively within the customer company, and remote panel communication uses bidirectional 256-bit AES encryption.Read 5 Oct 2026 · alarmdc.com

Signal processing

Its multicore signal processing is designed to handle operations simultaneously, and the product page says it can track up to 1 million subscribers without updates.Read 5 Oct 2026 · alarmdc.com

Support contact

Alarmdc lists weekday call center hours of 10:00 AM–6:00 PM and says its support department is available 24/7.Read 5 Oct 2026 · alarmdc.com

Technical requirements

ADCSmart requires MS SQL Server 2014 or later and supports Windows Server 2012, 2016, 2019, and 2022.Read 5 Oct 2026 · alarmdc.com

Plans and prices

Every ADCSmart plan and price →

Where Specifiction places it

• Security System Installer Software#4 of 278.3