Neyodesk
neyodesk.com
What it is
Neyodesk brings service tickets, technician coordination, billing, inventory, and customer updates into a workspace for repair and service businesses. Its workflow runs from intake through service and delivery; tickets and barcodes can be generated at intake, and device records can include serial numbers, specifications, pre-checks, and diagnostic images. Teams can assign technicians, set service status and priority, manage branches, record attendance and check-ins, and track GPS locations. Customer communications include WhatsApp and email updates, diagnostic estimates, approval requests, pickup alerts, and automated replies about service status. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Web access is accompanied by Android and iOS apps for ticket updates, technician assignments, barcode printing, and business analytics. Monthly billing is ₹499 a month; yearly billing is ₹4,999 a year. A 21-day trial is available, but there is no free plan. Each branch is limited to 100 new repair tickets per rolling 24-hour period, and each workspace has 2 GB of shared storage.
Spec sheet
- Product
- Neyodesk combines service tickets, technicians, billing, inventory, and customer updates in a service-management workspace.Read 5 Oct 2026 · neyodesk.com
- Mobile apps
- Neyodesk says its iOS and Android apps support ticket updates, technician assignments, barcode printing, and business analytics.Read 5 Oct 2026 · neyodesk.com
- Security
- The privacy policy says browser-to-server data uses TLS, passwords are hashed with bcrypt, production database access uses role-based controls, and automated backups are maintained.Read 5 Oct 2026 · neyodesk.com
- Support
- Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day.Read 5 Oct 2026 · neyodesk.com
- Customer messaging
- Neyodesk lists WhatsApp and email updates, diagnostic estimates, customer approvals, pickup alerts, and automated replies to service-status inquiries.Read 5 Oct 2026 · neyodesk.com
- Data handling
- Neyodesk says it does not sell user or customer data and uses the WhatsApp Business API through Meta to send repair-status messages.Read 5 Oct 2026 · neyodesk.com
- Device records
- Tickets can store device serial numbers, specifications, pre-checks, diagnostic images, and other device details.Read 5 Oct 2026 · neyodesk.com
- Industries
- The site says Neyodesk supports 85 service categories, including mobile repair, computer repair, automotive, HVAC, and pest control.Read 5 Oct 2026 · neyodesk.com
- Reports
- Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting.Read 5 Oct 2026 · neyodesk.com
- Storage limit
- Each workspace includes 2 GB of storage shared across its branches; when full, new image and document uploads are paused.Read 5 Oct 2026 · neyodesk.com
- Technician management
- The platform supports technician assignments, service statuses, priorities, multi-branch management, digital attendance, check-ins, and GPS tracking.Read 5 Oct 2026 · neyodesk.com
- Ticket limit
- The terms set a limit of 100 new repair tickets per branch in any rolling 24-hour period.Read 5 Oct 2026 · neyodesk.com
- Workflow
- The service workflow covers intake, technician assignment, service, and delivery, with tickets and barcodes generated at intake.Read 5 Oct 2026 · neyodesk.com
Plans and prices
Monthly Plan ₹499 a month Flexible Billing Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration · Advanced reports Read 5 Oct 2026 · neyodesk.com
Yearly Plan ₹4,999 a year 16% OFF · 2 Months Free (approx. ₹417/month) Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration · Advanced reports · Full multi-branch capabilities Read 5 Oct 2026 · neyodesk.com
Strong points and limits
Strong points
- Workflow covers intake, service, and delivery
- Technician tools include assignments and GPS tracking
- Customer updates can use WhatsApp and email
- Reports include margins, tax, and technician output
Limits
- 100 new repair tickets per branch per rolling 24 hours
- 2 GB shared storage per workspace
- No free plan
Who it suits
Neyodesk suits repair shops and other service businesses that coordinate technicians, branches, customer approvals, and device records. Its listed categories include mobile repair, automotive, HVAC, and pest control.
Verdict
Neyodesk combines service operations with customer messaging and reporting across web and mobile apps. Check the per-branch ticket cap and shared storage allowance against expected workloads.
Where Specifiction places it
- Security System Installer Software#9 of 278.0
