ADCSmart vs Neyodesk
ADCSmart
alarmdc.comNeyodesk
neyodesk.comSide by side
| Figure | ADCSmart | Neyodesk |
|---|---|---|
| Price from | — | ₹416.58/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Security System Installer Software | 8.3 (#4) | 8.0 (#9) |
| Security | The maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company. | The privacy policy says browser-to-server data uses TLS, passwords are hashed with bcrypt, production database access uses role-based controls, and automated backups are maintained. |
| Support | The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel. | Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day. |
Plans
In their own words
Neyodesk
Neyodesk brings service tickets, technician coordination, billing, inventory, and customer updates into a workspace for repair and service businesses. Its workflow runs from intake through service and delivery; tickets and barcodes can be generated at intake, and device records can include serial numbers, specifications, pre-checks, and diagnostic images. Teams can assign technicians, set service status and priority, manage branches, record attendance and check-ins, and track GPS locations. Customer communications include WhatsApp and email updates, diagnostic estimates, approval requests, pickup alerts, and automated replies about service status. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Web access is accompanied by Android and iOS apps for ticket updates, technician assignments, barcode printing, and business analytics. Monthly billing is ₹499 a month; yearly billing is ₹4,999 a year. A 21-day trial is available, but there is no free plan. Each branch is limited to 100 new repair tickets per rolling 24-hour period, and each workspace has 2 GB of shared storage.