Ascora vs Neyodesk
Ascora
ascora.ioNeyodesk
neyodesk.comSide by side
| Figure | Ascora | Neyodesk |
|---|---|---|
| Price from | $45/mo | ₹416.58/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Security System Installer Software | 8.4 (#3) | 8.0 (#9) |
| Mobile apps | Ascora says it has native iOS and Android apps alongside its web platform. | Neyodesk says its iOS and Android apps support ticket updates, technician assignments, barcode printing, and business analytics. |
| Product | Ascora is a field service management platform for trade businesses. | Neyodesk combines service tickets, technicians, billing, inventory, and customer updates in a service-management workspace. |
| Security | Ascora says its cloud service is hosted in Microsoft data centres across multiple geographic regions and that communication with its central data is protected with 2,048-bit encryption. | The privacy policy says browser-to-server data uses TLS, passwords are hashed with bcrypt, production database access uses role-based controls, and automated backups are maintained. |
| Support | The pricing comparison lists email and live chat support on all plans; Enterprise also includes priority support and a dedicated onboarding specialist. | Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day. |
Plans
In their own words
Ascora
Ascora is a field service management platform for trade businesses and contractors, including electrical, plumbing, and HVAC teams. It tracks jobs from booking to completion with assigned teams, checklists, photos, attachments, and live status updates. Visual drag-and-drop scheduling and inventory tracking across warehouses and vans help coordinate work and supplies. The platform also supports estimate building, recurring inspections, technician dispatch, contract management, equipment catalogs, billing, and invoicing. Accounting integrations include Xero, MYOB, and QuickBooks; other listed connections include EzzyBills, Groundplan, Stripe, eWay, Reece maX, and vControl. Ascora also offers an open API and Zapier connector. It has a web platform and native Android and iOS apps. Essentials costs $45 a month per user, while Elite costs $59 a month per user; Enterprise has custom pricing. A 14-day free trial is available without a credit card, and email and live chat support are listed on all plans. Essentials excludes equipment servicing, custom electronic forms, and stage-based project jobs.
Neyodesk
Neyodesk brings service tickets, technician coordination, billing, inventory, and customer updates into a workspace for repair and service businesses. Its workflow runs from intake through service and delivery; tickets and barcodes can be generated at intake, and device records can include serial numbers, specifications, pre-checks, and diagnostic images. Teams can assign technicians, set service status and priority, manage branches, record attendance and check-ins, and track GPS locations. Customer communications include WhatsApp and email updates, diagnostic estimates, approval requests, pickup alerts, and automated replies about service status. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Web access is accompanied by Android and iOS apps for ticket updates, technician assignments, barcode printing, and business analytics. Monthly billing is ₹499 a month; yearly billing is ₹4,999 a year. A 21-day trial is available, but there is no free plan. Each branch is limited to 100 new repair tickets per rolling 24-hour period, and each workspace has 2 GB of shared storage.