Ascora vs SedonaOffice
Ascora
ascora.ioSedonaOffice
boldgroup.comSide by side
| Figure | Ascora | SedonaOffice |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Security System Installer Software | 8.4 (#3) | 8.0 (#10) |
| Founded | 2010 | 2022 |
| Headquarters | Ascora says it is designed, built and supported in Perth, Western Australia, and lists Austin, Texas as its North American base. | Bold Group lists its address as 3601 Walnut St., Suite 400, Denver, Colorado 80205. |
| Job management | It tracks jobs from booking to completion with assigned teams, checklists, photos, attachments and live status updates. | Real-time job data lets users assess profitability during or after installation. |
| Security | Ascora says its cloud service is hosted in Microsoft data centres across multiple geographic regions and that communication with its central data is protected with 2,048-bit encryption. | The SedonaWeb add-on states that its data is encrypted with SSL and that it is PCI compliant with ACH Direct. |
| Support | The pricing comparison lists email and live chat support on all plans; Enterprise also includes priority support and a dedicated onboarding specialist. | Business management phone support, including SedonaOffice, is available Monday through Friday from 8:00 AM to 6:00 PM ET; after-hours support is by appointment. |
Plans
In their own words
Ascora
Ascora is a field service management platform for trade businesses and contractors, including electrical, plumbing, and HVAC teams. It tracks jobs from booking to completion with assigned teams, checklists, photos, attachments, and live status updates. Visual drag-and-drop scheduling and inventory tracking across warehouses and vans help coordinate work and supplies. The platform also supports estimate building, recurring inspections, technician dispatch, contract management, equipment catalogs, billing, and invoicing. Accounting integrations include Xero, MYOB, and QuickBooks; other listed connections include EzzyBills, Groundplan, Stripe, eWay, Reece maX, and vControl. Ascora also offers an open API and Zapier connector. It has a web platform and native Android and iOS apps. Essentials costs $45 a month per user, while Elite costs $59 a month per user; Enterprise has custom pricing. A 14-day free trial is available without a credit card, and email and live chat support are listed on all plans. Essentials excludes equipment servicing, custom electronic forms, and stage-based project jobs.
SedonaOffice
SedonaOffice is financial management software for security companies, including dealers and integrators. Its accounting covers accounts payable, accounts receivable, and general ledger, while real-time job data helps users assess profitability during or after installation. Service operations include requests, inspections, scheduling, dispatch, inventory, expenses, and support for unlimited warehouses and vehicles. Reporting includes dashboards, analytics, a report manager, and a custom query builder. Customers can run the core modules on premises or use the hosted cloud service. Sedona-X Mobile for iOS and Android handles work orders, appointments, customer accounts, and field payments. Add-ons include eForms, Time & Attendance, Sales Automation, and others; SedonaAPI provides a REST interface for integration and is required for eForms, Time & Attendance, and Sales Automation. The documented on-premises client uses a Windows client-server setup. Direct VPN operation is unsupported; remote access uses Terminal Services or Remote Desktop Services on the SQL Server network. Pricing is on request, with a demo by request.