Asigra Cloud Backup vs Infrascale Backup and Disaster Recovery
Asigra Cloud Backup
asigra.comInfrascale Backup and Disaster Recovery
infrascale.comSide by side
| Figure | Asigra Cloud Backup | Infrascale Backup and Disaster Recovery |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Virtual Machine Backup Software | 8.8 (#3) | 8.7 (#4) |
| Documentation | The v14.2 help pages document DS-Client upgrades, including approval, scheduling, disk-space requirements, and rollback behavior. | Infrascale publishes a documentation portal with product support guides and an SDK help area containing request classes for service operations. |
| Encryption | Asigra says its solution encrypts data in transit and at rest; the Microsoft Marketplace listing describes the solution as FIPS 140-2 certified. | The product page says backup data is deduplicated, compressed, and encrypted, and cloud replication uses AES 256-bit encryption with cloud data encrypted at rest. |
| Founded | 1986 | 2011 |
| Headquarters | Toronto, Canada | Raleigh, North Carolina, United States |
| Licence | The legal terms call the Asigra solution proprietary software; the terms also say it contains some separately licensed open-source components. | The service is proprietary commercial software licensed for the subscription term; the legal terms reserve ownership to Infrascale and restrict copying, reverse engineering, and redistribution. |
| Rating on G2 | 4.2 out of 5 from 81 reviews; the profile is for Asigra and lists SaaSAssure as its product. | 4.3 out of 5 from 10 reviews |
| Rating on TrustRadius | 8.0 out of 10 from 39 reviews and ratings. | 10 out of 10 from 10 reviews |
| Support | Registered customers can access technical documents, reports, FAQs, software upgrades, and ticket tracking through the support portal; phone support is listed for weekdays, with on-call support for Priority 1 weekend tickets. | Support is available through a knowledge base, documentation, ticketing, secure chat, email, and phone; the support page lists business-hours coverage Monday through Friday, 8am–8pm EST. |
| What it does | Asigra Cloud Backup provides backup, replication, and recovery for enterprise and MSP workloads across on-premises, public-cloud, and hybrid environments. | Infrascale Backup & Disaster Recovery combines backup with local or cloud failover and failback for physical servers, virtual machines, files, and folders. |
Plans
Asigra Cloud Backup
- Backup2Cloud (Asigra Cloud Backup)Priced on request
Infrascale Backup and Disaster Recovery
- IBDR subscriptionPrice not published
- Infrascale Backup & Disaster RecoveryPriced on request
- Infrascale Backup & Disaster Recovery (IBDR)Priced on request
In their own words
Asigra Cloud Backup
Asigra Cloud Backup is a backup service built for managed service providers, covering virtual machines alongside physical file systems, enterprise applications, SaaS services, and databases. Its Tigris system protects VMs on Microsoft Hyper-V Server, VMware vCenter Server, and VMware Cloud Director; VMware VMs can also be replicated between two vCenter servers. DS-Client coordinates backup and recovery over the local network without agents on individual endpoints. A web-based management console schedules operations for Windows, macOS, Linux, Microsoft 365, and VMware servers. Supported SaaS services include Microsoft 365, Salesforce, and Google Workspace, while database support includes Microsoft SQL Server, Oracle Database, Oracle MySQL, IBM DB2, and PostgreSQL. Security features include NIST-FIPS 140-certified AES-256 encryption, antimalware scanning during backup and recovery, and access controls using multifactor authentication and multiperson approval. Tigris can run on Windows, Linux, or Mac and use on-premises or public-cloud storage. Pricing is on request; the subscription is pay-as-you-go based on protected source data, with no upfront investment, unlimited retention, restores, and clients.
Infrascale Backup and Disaster Recovery
Infrascale Backup and Disaster Recovery (IBDR) is a hybrid solution for backing up and restoring files, folders, physical servers, and virtual machines. It replicates data to Infrascale Cloud and supports recovery on a local appliance or by starting systems in the cloud. On-demand failover does not require an advance declaration, and failback is supported. Backups can include system images and unlimited restore points; disaster recovery and failover testing are also unlimited with no testing fees. Cloud recovery runbooks let administrators arrange virtual-machine startup order, grouping, and intervals. Backup data is deduplicated, compressed, and encrypted; cloud replication uses AES 256-bit encryption, and cloud data is encrypted at rest. The central Dashboard manages deployment, backup settings and schedules, and recovery network configuration. Listed environments include VMware, Hyper-V, Linux, Windows, and Active Directory; workloads also include SQL Server and Exchange Server. Pricing is on request, based on aggregated component subscriptions in 1 TB storage increments. Hardware or cloud availability may vary by geography.