Aspect League vs Hoopla

Aspect League is a gamification product in the WorkforceOS platform for contact center teams. It uses competitions, challenges, points, and leaderboards to engage employees and encourage workplace productivity. Teams can run head-to-head duels, contests for agents or groups, and bracket-style tournaments, including customized challenges for learning and professional development. Real-time leaderboards show individual results, while the scoreboard collects personal, peer, and top scores. Employees can track configured KPIs, which can be created without professional services. Managers can use performance information for gamified coaching, schedule follow-ups, monitor progress, and attach lessons or surveys. League integrates with Aspect Quality for adaptive learning modules and with Aspect Workforce and Quality systems. Earned points can be spent on raffle tickets, auction items, or gift cards delivered by email through an integrated gift-card platform. Administrators can configure email or SMS notifications, alongside notices in the website or mobile app. League runs on Android, iOS, and web. Pricing is available on request.

Hoopla is a real-time gamification and recognition platform that turns live performance data into team leaderboards, competitions, contests, automated celebrations and recognition moments. Its modules include sales leaderboards, Huddles, Scorecard, News Flashes, challenges, a Performance Console and Streaming Channels. Teams can show leaderboards, news and contests on TVs using the maker’s proprietary hardware, which is included at no cost. Channels are also accessible on PCs through a browser or Salesforce, with dashboards and summary emails available. The iOS and Android app provides leaderboards, rankings and challenges, and sends milestone notifications. Hoopla integrates with Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, Slack, Microsoft Teams, email systems, Google Sheets and Excel. It also supports automation through Zapier, webhooks and REST APIs. Points earned through competitions and milestones can be exchanged for customizable company prizes in a built-in rewards store. The product is designed for competitive teams in sales, customer success, customer support and call centers. Pricing is available on request, and a no-cost, fully supported 30-day trial is offered for sales team members.