Aspen vs Serviceaide ITSM
Aspen
krdworks.comServiceaide ITSM
serviceaide.comSide by side
| Figure | Aspen | Serviceaide ITSM |
|---|---|---|
| Price from | — | $2,800/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Change Management Software | 7.2 (#14) | 7.4 (#11) |
| Purpose | Aspen is enterprise change management software for change leads and their teams in any sector and at any size. | ChangeGear provides change management and IT service management, with cloud and on-premises deployment options. |
Plans
Serviceaide ITSM
- Change Management$2,800 a month
- ITSM - ESMPriced on request
In their own words
Aspen
Aspen is cloud-based enterprise change management software from KRD Solutions and Services Limited for change leads and their teams. It records programmes, projects, changes, impacts, training needs and activities against the organisational units they affect. Organisation-wide impact heatmaps show which teams are affected and when people are needed by several workstreams. Configurable heatmaps, roll-ups and engagement material use the information logged in the system. Aspen is designed around Prosci and ADKAR, while supporting other non-proprietary change models. AI assistance can draft impact assessments, training needs analyses, stakeholder portfolios and roll-up reporting. Teams choose when stakeholders receive dashboard invitations, or can simply log and map changes and stakeholders. Project managers can view change activity, but Aspen is not a project management tool. It supports impact assessment, stakeholder communications and change analytics, runs on the web, and is priced on request. KRD offers a 30-minute demonstration based on a prospective customer’s change.
Serviceaide ITSM
Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.