Assessforce vs Casebook
Assessforce
assessforce.com
Casebook
casebook.netSide by side
| Figure | Assessforce | Casebook |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Case Management Software | 7.1 (#148) | 8.8 (#7) |
| Company history | The maker says development of Assessforce began in summer 2015 and that the product evolved into complete case management software by the start of 2019. | Casebook says it initially started in 2009 as Case Commons, a project of the Annie E. Casey Foundation, and rebranded to Casebook in 2017. |
| Deployment | Assessforce is described as SaaS-based and cloud-based, with customer instances and data hosted in Amazon Web Services. | cloud |
| Integrations | The maker says APIs and standards-based interfaces support retrieving and transferring data to and from existing applications. | Casebook documents low-code incoming integrations with Zapier, custom incoming integrations through its API, and custom outgoing integrations through webhooks. |
| Product | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Casebook is a configurable, cloud-based case-management platform for human-service providers. |
| Reporting dashboards | Yes | Yes |
| Support | Annual support includes maintenance, technical support, and bug fixes; the maker lists target response times of one hour for severity 1, two hours for severity 2, and three days for severity 3. | Software support is included in the subscription, and the help desk is listed as open Monday through Friday from 8am to 8pm ET. |
| Workflow automation | Yes | Yes |
Plans
Casebook
- Starter$29 a month
- Growth$69 a month
- Team$99 a month
- EnterprisePriced on request
In their own words
Assessforce
Assessforce has no write-up on Specifiction yet; its figures are above.
Casebook
Casebook is a cloud-based case-management platform for human-service providers. It brings client, case, program, and provider details together, with client profiles that can connect across programs. Teams can configure programs, workflows, and reporting, and use forms, service planning, scheduling, notifications, messaging, case notes, referrals, and outcome dashboards. Staff can record intake, notes, and encounters on a phone or tablet while offline; the records synchronize after reconnecting. Referrals can be sent to providers in a service directory and tracked to completion, with stalled or unconfirmed referrals flagged. Casebook offers built-in and custom reports and lists integrations including SMS/MMS, calendar and email, Zapier, webhooks, and an API. It supports Android, iOS, macOS, web, Windows, and API access. Plans are per user and billed annually: Starter is $29 a month for up to three users, Growth is $69 a month, and Team is $99 a month with a five-user minimum.