AssetWorks EAM vs SuperCMMS

AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work, and it automates preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset details, and manage service requests online or offline. Capital Planning tracks objectives, streamlines project approvals, and displays spending against budgets and funding sources in real time. Esri integration offers near-real-time, bidirectional synchronization. Its REST API uses JSON and supports GET, PUT, POST, and in some cases DELETE; described integrations also cover ERP and financial systems, HR, and inventory management. Managed hosting includes redundant infrastructure, monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is available on request.

SuperCMMS is a cloud-based computerized maintenance management system for work orders and asset management. Its five-level hierarchy tracks locations, sub-locations, assets, sub-assets, and parts. Inventory tools cover warehouses, part details, quantities, vendors, stock-ins, and stock-outs. Preventive maintenance can be assigned to assets, sub-assets, or parts and repeated at a chosen interval. A rules engine processes incoming data and can create alerts or work orders when conditions are met. Listed integration methods include OPC UA, OPC DA, PLC, MODBUS, MQTT, FTP, and API/DB for IoT and SCADA systems. QR codes on assets, sub-assets, and parts let people report issues, while work-order actions are recorded for auditing. Native Android and iPhone apps accompany web and API access. The free plan supports two team members and includes unlimited assets, work orders, checklists, and issue reporters, plus 5 GB of warehouse and document storage. Paid access starts at $15/user/mo.