AssurX CAPA Software vs Intelex Inspection Management
AssurX CAPA Software
assurx.comIntelex Inspection Management
intelex.comSide by side
| Figure | AssurX CAPA Software | Intelex Inspection Management |
|---|---|---|
| Price from | — | $3.67/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Corrective and Preventive Action Software | 7.6 (#11) | 8.1 (#5) |
| Founded | 2000 | 1992 |
| Integrations | AssurX says it integrates with ERP, PLM, MES, LIMS, CRM, and CMMS systems, and names SAP, Salesforce, Oracle, PTC/Windchill, and ServiceNow among examples. | The platform has a REST API, and Intelex describes API connections with other systems as a way to share data and automate processes. |
| Intended users | AssurX describes its platform as built for organizations in highly regulated environments and names industries including medical devices, pharma, biotech, food, electronics, aerospace, energy, and manufacturing. | The product page describes features for managers and frontline workers, including mobile inspections and real-time task updates. |
| Purpose | The CAPA solution manages corrective and preventive actions from incident capture through investigation, action, effectiveness checks, and closure. | Inspection Management helps organizations schedule, perform, and act on safety, quality, and environmental inspection findings in one platform. |
| Security | AssurX states that it is ISO/IEC 27001:2022 certified and SOC 2 compliant, and uses 256-bit encryption for data in transit and at rest. | Intelex lists SOC 2 and SOC 3 reporting, EU GDPR compliance, HIPAA compliance, and ISO/IEC 27001:2022 certification. |
| Support | Technical support is available to designated company contacts by phone, fax, or email, with same-day responses during regional business hours. | The inspection product page describes onboarding and ongoing technical support via live chat, phone, and email ticketing. |
Plans
In their own words
AssurX CAPA Software
AssurX CAPA Software manages corrective and preventive actions from incident capture through investigation, assigned work, effectiveness checks, and closure. CAPAs can begin with audits, deviations, complaints, nonconformances, incidents, or risk assessments. Structured root-cause methods include 5 Whys, fishbone diagrams, 8D, and FMEA. Configurable workflows handle ownership, due dates, reminders, escalation, and approvals. Records can connect CAPAs with related issues, risks, changes, and supporting documents while preserving controlled records and audit trails. The software includes electronic signatures and a secure, time-stamped archive of record changes. AssurX lists support for FDA requirements and alignment with ISO and GxP requirements, including 21 CFR Part 820 and Part 11, EU MDR, ISO 9001, ISO 13485, and EU IVDR. Cloud and on-premises licensing use the same software, with an open API and integrations for ERP, PLM, MES, LIMS, CRM, and CMMS systems. Pricing is available on request.
Intelex Inspection Management
Intelex Inspection Management helps organizations schedule inspections, collect safety, quality and environmental findings, and manage the follow-up work. Teams can create inspection-specific checklists with images, geo-location and voice-to-text input. The mobile app supports data collection online and offline, syncing findings when connectivity returns. Scheduling and real-time notifications cover upcoming tasks and deadlines. Users can create corrective action plans and track required actions, workflow status and completion dates. A visualization dashboard presents inspection data, which can also be exported for reporting. Intelex describes inspection information as consolidated in a central system of record with a complete audit trail. Its REST API can connect with other systems to share data and automate processes. The inspection product supports programs aligned with ISO 9001, ISO 14001 and ISO 45001. Intelex lists SOC 2 and SOC 3 reporting, EU GDPR and HIPAA compliance, and ISO/IEC 27001:2022 certification. Onboarding and ongoing technical support are offered through live chat, phone and email ticketing. The platform runs on Android, iOS, web and API.