Atarim vs Hively
Atarim
atarim.ioHively
teamhively.comSide by side
| Figure | Atarim | Hively |
|---|---|---|
| Price from | $67/mo | $1.08/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Customer Feedback Software | 8.7 (#7) | 8.1 (#23) |
| Integrations | The listed connections include WordPress, Duda, Figma, ClickUp, Slack, Asana, Jira, Trello, Monday, Basecamp, Teamwork, Zapier, Make, Pabbly, GitHub, and webhooks. | The integrations page lists Gmail, Outlook, CodeTwo, Crossware, Exclaimer, Autotask, Connectwise, Kustomer, Salesforce, Uservoice, Dynamics 365, Happyfox, Helpscout, Freshdesk, Kayako, Manage Engine, OTRS, Supportpal, and Zendesk. |
| Security | Atarim says it is SOC 2 and GDPR compliant and independently audited each year; the full SOC 2 report is available to partners under NDA. | The privacy policy says the site uses firewalls, intrusion detection, encrypted data transmission, and operating procedures to protect personal data and accounts. |
| Support | Atarim says live chat is staffed by a human from 5am to 11pm UK time, with an average reply under a minute. | Hively provides a support and knowledge base with categories including billing, integrations, ratings, reporting, and account information. |
Plans
In their own words
Atarim
Atarim is a paid AI web agency product for agencies managing client websites under their own brand. It is available through web, API, a Chrome extension, WordPress and Figma plugins, and MCP access for Claude, ChatGPT, and Gemini. Six AI specialists cover project management, functionality, SEO and performance, UX and accessibility, content, and design. Scheduled or triggered workflows handle updates, audits, content, and reports through fixed sequences. Teams can set per-client guardrails; work outside the AI’s mandate or requiring approval goes to a human. Users can pin feedback to live-page elements and preview changes before release. Integrations include WordPress, Duda, Figma, project-management tools, automation services, GitHub, and webhooks. The free plan provides 200 one-time credits and one project, with workflows dormant. Pro costs $67 a month and includes 5,000 monthly credits, up to 1,000 projects, and 100 seats. Work pauses when credits run low.
Hively
Hively collects customer and employee feedback through rating smileys in email signatures and direct feedback requests. Customers can rate a team member with one click, then optionally add a comment or more detail. Ratings contribute points to individual happiness scores and an overall team score. Hively provides rating alerts, email summaries, reporting, customer happiness trends, and a team leaderboard; its Buzz feature lets teams recognize top performers. The product is aimed at teams whose members interact with customers, including support, account management, training, and sales. Rating snippets work with email clients and CRM or ticket systems that accept HTML, with Outlook, Gmail, Zendesk, Salesforce, and Help Scout among the named examples. Customers can rate from mobile devices, and smartphones can scan Hively QR codes. The Free plan includes unlimited ratings and up to three users. Paid plans are listed at $13 a year billed yearly or $15 a month. The FAQ says only the first smiley click is recorded; a later resubmission on the rating page replaces that earlier rating.