AthTek Video Call Recorder for Skype vs CallCabinet

AthTek Video Call Recorder for Skype records Skype calls as audio or video files for individual and business use. It can begin recording automatically when a call starts, and recordings can be uploaded to a web server through an FTP account. Listed recording formats include MP3, WVA, OGG, FLAC and AVI. The vendor describes Silent Mode as a way to hide the program from the computer screen, including for parental-control use, and says the software can act as an answer machine when the user is away. Skype users must allow SkypeRecorder.exe access through Skype's program access settings. The software is listed for Windows and macOS, though the Mac download catalog separately identifies a version 1.0. Windows requirements include Windows 10, 8/8.1, 7 and Vista in 32-bit and 64-bit versions. Both licenses cost $29.95 as a one-time purchase. The ID license covers multiple PCs with a specified Skype account, while the PC license covers multiple Skype accounts on one machine.

CallCabinet, now part of Smarsh, combines compliant voice recording with analytics for organizations that need to capture and assess conversations. It records across mobile, UCaaS, CCaaS, PBX, and trading environments, then secures and analyzes voice data for privacy, quality oversight, and insight. Conversation Analytics includes real-time risk detection, sentiment analysis, customer experience insights, and upsell or retention signals. Quality tools include scoring, coaching, QA dashboards, trend analysis, and agent insights. The product names GDPR, MiFID II, HIPAA, and FINRA among the regulations it supports, and lists controls such as encryption, role-based access, legal hold, contextual redaction, and immutable storage. It also includes call transcription, a searchable archive, consent controls, and AI call summaries. Listed integrations include Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral. Its cloud-native architecture is described as designed for petabyte-scale voice data, global delivery, and enterprise redundancy. Platforms are self-hosted and web. Support is available through a request portal and [email protected].