Tech riderRev. 5 Oct 2026
- 1Runs onself-hosted, Web
- 2CostsNot stated by the maker
- 3Call transcriptionYes
- 4Searchable archiveYes
- 5Consent controlsYes
- 6AI call summariesYes
5 lines stated Written from the maker's own pages: smarsh.com
Overview
CallCabinet is ranked #14 of 38 in call center speech analytics software on Specifiction. It runs on Self-hosted, Web.
CallCabinet plans and pricing
All plansSmarsh Call Recording and Analytics Not published Call Recording · Advanced Recording · Conversation Analytics smarsh.com · 5 Oct 2026
Compared on call center speech analytics software
- Call transcription
- Yessmarsh.com
- Searchable archive
- Yessmarsh.com
- Consent controls
- Yessmarsh.com
- AI call summaries
- Yessmarsh.com
Facts
- Product
- CallCabinet is now part of Smarsh, combining compliant voice recording with advanced analytics.smarsh.com · 5 Oct 2026
- Purpose
- The platform captures, secures, and analyzes conversations to help compliance leaders protect privacy, ensure quality, and find insights in voice data.smarsh.com · 5 Oct 2026
- Capture coverage
- It records across mobile, UCaaS, CCaaS, PBX, and trading environments.smarsh.com · 5 Oct 2026
- Integrations
- The page lists Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral integrations.smarsh.com · 5 Oct 2026
- Analytics
- Conversation Analytics includes real-time risk detection, sentiment analysis, customer experience insights, and upsell or retention signals.smarsh.com · 5 Oct 2026
- Quality oversight
- The feature comparison lists advanced scoring, coaching, QA dashboards, trend analysis, and agent insights.smarsh.com · 5 Oct 2026
- Compliance
- The product page names GDPR, MiFID II, HIPAA, and FINRA among the regulations it supports.smarsh.com · 5 Oct 2026
- Data controls
- The product page lists encryption, role-based access control, legal hold, contextual redaction, and immutable storage.smarsh.com · 5 Oct 2026
- Scale
- The architecture is described as cloud-native and designed for petabyte-scale voice data, global delivery, and enterprise redundancy.smarsh.com · 5 Oct 2026
- Audience
- CallCabinet provides compliant call recording for organizations in finance, insurance, healthcare, public sector, aviation, energy, legal, automotive, manufacturing, shipping, and retail.smarsh.com · 5 Oct 2026
- Support
- The CallCabinet support portal provides a Submit a request option and lists [email protected] as a contact.support.callcabinet.com · 5 Oct 2026
- Security
- Smarsh says its security controls include encryption in transit and at rest, single sign-on and multifactor identification, independent penetration testing, disaster recovery, and third-party audits.smarsh.com · 5 Oct 2026
- Pricing
- The product page directs visitors to request a personalized demo or talk to an expert and does not state a price.smarsh.com · 5 Oct 2026
Company
- Headquarters
- United Statessmarsh.com · 28 Sept 2026
Best CallCabinet alternatives
See all 20 All accessCh 01 Convin Free planFree trialAndroid Free to start7.4 All accessCh 02 SESTEK Text-to-Speech APILinux 6.9 All accessCh 03 Feelingstream APIMac 6.8 All accessCh 04 QEval APIWeb 6.6 All accessCh 05 Scorebuddy Conversation Analytics Free trialAPIWeb 6.6 All accessCh 06 CallSea Free trialAPIWeb 6.5
Where it ranks on Specifiction
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Sources
- smarsh.com/callcabinet/· checked 5 Oct 2026
- smarsh.com/channels/voice/call-recording-analytics· checked 5 Oct 2026
- smarsh.com/press-release/smarsh-acquires-callcabin· checked 5 Oct 2026
- support.callcabinet.com/hc/en-us· checked 5 Oct 2026
- smarsh.com/trust/· checked 5 Oct 2026