Best Call Recording Software in 2026
Updated
In short: Luware Nimbus is ranked #1 of 25 as of 5 October 2026, ahead of AudioCodes Interaction Insights and Numonix IXCloud. The lowest first paid tier on this page is MiaRec at $25/mo.
Call recording software helps teams capture and review conversations across their communication workflows. The entries are ranked, with AudioCodes Interaction Insights and Smarsh Call Recording and Analytics among those near the top. Compared on call capture, consent controls, recording retention, and searchable archives, they differ in how recordings are handled and retrieved. Call transcription and AI call summaries may also shape how you revisit conversations, while mobile app availability and a free plan can matter when comparing access and cost. Check the paid-from details alongside the features you need, and consider which combination of recording, search, and review capabilities fits your use.
25 call recording software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
25ranked
0free plans on this page
$25/molowest paid tier
5 Oct 2026last checked
Input list Call Recording Software 25 channels on this page · 92 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromCall captureRecording retentionCall transcriptionSearchable archiveConsent controlsAI call summaries Spec sheet Score
01 Luware Nimbus Free planNoPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 6/8spec lines stated 7.2
02 AudioCodes Interaction Insights Free plannot statedPaid fromnot statedCall capturebothRecording retention730 daysCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 6/8spec lines stated 7.0
03 Numonix IXCloud Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 5/8spec lines stated 6.8
04 MiaRec Free planNoPaid from25/user/moCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 7/8spec lines stated 6.7
05 Smarsh Call Recording and Analytics Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 5/8spec lines stated 6.7
06 Imagicle Call Recording Free planNoPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 6/8spec lines stated 6.6
07 CallCabinet Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 4/8spec lines stated 6.4
08 Dubber Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 4/8spec lines stated 6.4
09 Eckoh Secure Call Recording Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesnot stated 3/8spec lines stated 6.4
10 Eleveo Call Recording Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 4/8spec lines stated 6.4
11 Uniphore U-Assist Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionnot statedSearchable archivenot statedConsent controlsnot statedAI call summariesnot stated 0/8spec lines stated 6.4
12 NICE NTR-X Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesnot stated 2/8spec lines stated 6.3
13 Tollring Compliance Recording Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesnot stated 2/8spec lines stated 6.2
14 Teams Voice Recording Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesnot stated 4/8spec lines stated 6.1
15 NUSO Connect Recorder Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesnot stated 3/8spec lines stated 5.8
16 Touch Call Recording Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesnot stated 4/8spec lines stated 5.8
17 Vox Teams Recorder Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesYes 3/8spec lines stated 5.8
18 Soteria Teams Compliance Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesnot stated 2/8spec lines stated 5.7
19 Verint Interaction Recording Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesnot stated 4/8spec lines stated 5.7
20 Liquid Voice Compliance Recording Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesYes 3/8spec lines stated 5.6
21 Recordia Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsYesAI call summariesYes 4/8spec lines stated 5.6
22 Voxida Voice Recording Software Suite Free plannot statedPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionnot statedSearchable archiveYesConsent controlsYesAI call summariesnot stated 3/8spec lines stated 5.6
23 AthTek Video Call Recorder for Skype Free planNoPaid fromnot statedCall capturebothRecording retentionnot statedCall transcriptionnot statedSearchable archivenot statedConsent controlsnot statedAI call summariesnot stated 2/8spec lines stated 5.5
24 PhoneUP5 Free planNoPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionYesSearchable archiveYesConsent controlsnot statedAI call summariesYes 4/8spec lines stated 5.4
25 NICE Engage Free plannot statedPaid fromnot statedCall capturenot statedRecording retentionnot statedCall transcriptionnot statedSearchable archiveYesConsent controlsnot statedAI call summariesYes 2/8spec lines stated 5.2
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Call capture | Recording retention |
|---|---|---|---|---|---|---|---|---|
| 1 | Luware Nimbus | 7.2 | No | $85/mo | No | — | both | — |
| 2 | AudioCodes Interaction Insights | 7.0 | No | — | — | — | both | 730 days |
| 3 | Numonix IXCloud | 6.8 | No | — | — | — | both | — |
| 4 | MiaRec | 6.7 | No | $25/mo | No | 25 /user/mo | both | — |
| 5 | Smarsh Call Recording and Analytics | 6.7 | No | — | — | — | both | — |
| 6 | Imagicle Call Recording | 6.6 | No | — | No | — | both | — |
| 7 | CallCabinet | 6.4 | No | — | — | — | — | — |
| 8 | Dubber | 6.4 | No | — | — | — | — | — |
| 9 | Eckoh Secure Call Recording | 6.4 | No | — | — | — | both | — |
| 10 | Eleveo Call Recording | 6.4 | No | — | — | — | — | — |
| 11 | Uniphore U-Assist | 6.4 | No | — | — | — | — | — |
| 12 | NICE NTR-X | 6.3 | No | — | — | — | — | — |
| 13 | Tollring Compliance Recording | 6.2 | No | — | — | — | — | — |
| 14 | Teams Voice Recording | 6.1 | No | — | — | — | both | — |
| 15 | NUSO Connect Recorder | 5.8 | No | — | — | — | — | — |
| 16 | Touch Call Recording | 5.8 | No | — | — | — | both | — |
| 17 | Vox Teams Recorder | 5.8 | No | — | — | — | — | — |
| 18 | Soteria Teams Compliance | 5.7 | No | — | — | — | — | — |
| 19 | Verint Interaction Recording | 5.7 | No | — | — | — | both | — |
| 20 | Liquid Voice Compliance Recording | 5.6 | No | — | — | — | — | — |
| 21 | Recordia | 5.6 | No | — | — | — | — | — |
| 22 | Voxida Voice Recording Software Suite | 5.6 | No | — | — | — | both | — |
| 23 | AthTek Video Call Recorder for Skype | 5.5 | No | — | No | — | both | — |
| 24 | PhoneUP5 | 5.4 | No | — | No | — | — | — |
| 25 | NICE Engage | 5.2 | No | — | — | — | — | — |
Is your tool on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which call recording software is ranked first on Specifiction?
Luware Nimbus is ranked #1 of 25 with a score of 7.2. AudioCodes Interaction Insights is second and Numonix IXCloud third.
How many of these have a free plan?
0 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, MiaRec has the lowest first paid tier we found: $25/mo.
How is this list ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.