Specifiction
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
List your tool
Vendor dashboard
Tech riderRev. 4 Oct 2026

Eckoh Secure Call Recording

Ch 106.4of 25 Call Recording Software
  1. 1Runs onself-hosted, Web
  2. 2CostsNot stated by the maker
  3. 3Call captureboth
  4. 4Call transcriptionYes
  5. 5Searchable archiveYes
4 lines stated Written from the maker's own pages: eckoh.com
Visit site Alternatives
The Eckoh Secure Call Recording homepage

Overview

Eckoh Secure Call Recording is ranked #10 of 25 in call recording software on Specifiction. It runs on Self-hosted, Web.

Eckoh Secure Call Recording plans and pricing

All plans
Secure Call Recording Not published Pricing not stated on the product page; request a demo eckoh.com · 4 Oct 2026

Compared on call recording software

Call capture
botheckoh.com
Call transcription
Yeseckoh.com
Searchable archive
Yeseckoh.com

Facts

Purpose
Captures and analyzes customer conversations while automatically redacting sensitive data.eckoh.com · 4 Oct 2026
Search
Supervisors can search and filter calls to find the recordings they need.eckoh.com · 4 Oct 2026
Redaction
The product automatically redacts sensitive data from call recordings to support a PCI DSS compliant contact center environment.eckoh.com · 4 Oct 2026
Auto-tagging
Automated tags highlight keywords or phrases so users can navigate to points of interest in recordings.eckoh.com · 4 Oct 2026
Sentiment
On-demand transcription helps users spot customer pain points without listening to thousands of calls.eckoh.com · 4 Oct 2026
Cross-system view
The product can capture insights across hybrid workforces, contact centers, different systems, and calls handled by outsourcing partners.eckoh.com · 4 Oct 2026
Integrations
The product page names Genesys, Cisco, Avaya, Twilio, and Amazon Connect as telephony connections.eckoh.com · 4 Oct 2026
Cloud delivery
Eckoh describes Secure Call Recording as a managed cloud solution.eckoh.com · 4 Oct 2026
Deployment note
Eckoh's 2023 launch announcement says the product was designed primarily for cloud use and was also available to existing on-premise clients.eckoh.com · 4 Oct 2026
Security
Eckoh says every solution runs on infrastructure that meets PCI DSS Level 1 and SOC 2 standards.eckoh.com · 4 Oct 2026
Business rules
The launch announcement says companies can build rules to eliminate other types of data or dialogue they do not want to store.eckoh.com · 4 Oct 2026
Analysis features
The launch announcement describes AI-powered transcription, sentiment and emotion recognition as included in the solution.eckoh.com · 4 Oct 2026
Support
Existing customers can use Eckoh's online support portal or email [email protected]; the contact page also lists US and UK support phone numbers.eckoh.com · 4 Oct 2026
Customer size
Eckoh says the product may not be cost-effective for contact centers with fewer than 50 agents.eckoh.com · 4 Oct 2026
Intended customers
Eckoh says it secures payments for global contact centers, enterprises, and service providers.eckoh.com · 4 Oct 2026

Company

Headquarters
Hemel Hempstead, Hertfordshire, United Kingdomeckoh.com · 28 Sept 2026

Best Eckoh Secure Call Recording alternatives

See all 20
All accessCh 01 Luware Nimbus Free trialAndroidAPI from $85/mo7.2 All accessCh 02 AudioCodes Interaction Insights Free trialAndroidAPI 7.0 All accessCh 03 Numonix IXCloud Free trialAPIWeb 6.8 All accessCh 04 MiaRec Free trialAPIself-hosted from $25/mo6.7 All accessCh 05 Smarsh Call Recording and Analytics AndroidiOS 6.7 All accessCh 06 Imagicle Call Recording Free trialAPIself-hosted 6.6

Where it ranks on Specifiction

Is Eckoh Secure Call Recording yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Eckoh Secure Call Recording

Sources