Tollring Compliance Recording

Spec sheet

Purpose

Analytics 365 automatically captures required Microsoft Teams voice calls using policy-driven recording and stores them for compliance review.Read 4 Oct 2026 · tollring.com

Intended users

Tollring identifies financial services, legal services, healthcare, customer-facing teams and contact centres, and government and public-sector organisations as target sectors.Read 4 Oct 2026 · tollring.com

Support

Tollring provides a support portal and lists a UK support phone number of +44 1895 464019.Read 4 Oct 2026 · tollring.com

Headquarters

Uxbridge, Middlesex, United KingdomRead 28 Sep 2026 · tollring.com

AI features

The product page describes multilingual transcription, keyword and sensitive-data detection, sentiment and speech analytics, and automated quality evaluation.Read 4 Oct 2026 · tollring.com

Audit and discovery

Users can search, filter, review, and export recordings using metadata, time ranges, participants, or compliance policies.Read 4 Oct 2026 · tollring.com

Integration

The product integrates with Microsoft Teams and provides real-time APIs for provisioning, monitoring, and reporting; Tollring says no additional hardware is required.Read 4 Oct 2026 · tollring.com

Microsoft certification

Tollring says the solution is certified for Microsoft Teams compliance recording and is built on Azure.Read 4 Oct 2026 · tollring.com

Pricing disclosure

The Analytics 365 page shows starting prices per user but does not state a billing interval beside those prices.Read 4 Oct 2026 · analytics-365.com

Recording limits

Bulk downloading of recordings is not available; users can download individual recordings from the portal.Read 4 Oct 2026 · support.analytics-365.com

Recording security

Recordings are described as encrypted, time-stamped, and protected against unauthorised modification, with access logged when recordings are viewed, retrieved, or exported.Read 4 Oct 2026 · tollring.com

Regulatory frameworks

The product page lists GDPR, MiFID II, PCI DSS, CCPA, HIPAA, SOX, Dodd-Frank, and FDCPA as supported frameworks.Read 4 Oct 2026 · tollring.com

Retention and access

The product page describes secure retention policies and granular, role-based access controls for recordings.Read 4 Oct 2026 · tollring.com

Setup requirements

Setup requires Microsoft 365 global administrator approval, selection of users to record, and configuration of a Microsoft recording policy.Read 4 Oct 2026 · support.analytics-365.com

Plans and prices

Every Tollring Compliance Recording plan and price →

Where Specifiction places it

• Call Recording Software#21 of 256.7