Imagicle Call Recording vs Tollring Compliance Recording
Imagicle Call Recording
imagicle.comTollring Compliance Recording
tollring.comSide by side
| Figure | Imagicle Call Recording | Tollring Compliance Recording |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Call Recording Software | 8.7 (#4) | 6.7 (#21) |
| Headquarters | Italy | Uxbridge, Middlesex, United Kingdom |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | Analytics 365 automatically captures required Microsoft Teams voice calls using policy-driven recording and stores them for compliance review. |
| Support | Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum. | Tollring provides a support portal and lists a UK support phone number of +44 1895 464019. |
Plans
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
Tollring Compliance Recording
- Essentials recording and analyticsPriced on request
- Ultimate recording and enhanced AI powered analyticsPriced on request
In their own words
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.
Tollring Compliance Recording
Tollring Compliance Recording has no write-up on Specifiction yet; its figures are above.